ACAI Pure

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Category: Business & Finances

Contact Information
Kentucky, United States

ACAI Pure Reviews

November 15, 2008
"risk free trial of Acai Pure for free"
Website offered a "risk free trial" of acai pure for free except shipping. When you check out it automatically adds two other products to your order and I unchecked the boxes but still ended up with charges on my credit card for ~$45.00. This company is hard to get a hold of unless you are trying to buy a product. I looked up company on Better Business Bureau and they are rated "unsatisfactory". Would not recommend buying products from this company due to false advertisment, unauthorized charges, and poor communication. I still don't know if I can get out of these charges but it has definately caused a headache and looking at other remarks, it appears they continue to charge you monthly.
November 15, 2008
Order fraud
DO NOT ORDER THIS PRODUCT. IT IS A SCAM. THEY CLAIM TO SEND YOU A TRAIL FOR 14 DAYS FOR $4.95 AND AFTER 14 DAYS CHARGE YOUR CARD THE FULL AMOUNT OF $44.95. I ORDERED THE PRODUCT ON 11/4 TODAY IS 11/15 AND I HAVE NOT GOTTEN IT AND YET THEY CHARGED MY ACCOUNT THE FULL AMOUNT ON 11/6 OF $44.95. WHEN YOU CALL THEIR CUSTOMER SERVICE NUMBER IT IS ALWAYS THE SAME RECORDING THAT YOU HAVE A WAIT OF 44 MINUTES AND 8 SECONDS. YOU WAIT AND THEY NEVER COME ON THE PHONE. YOU EMAIL THEM AND THEY NEVER ANSWER YOUR ACTUAL QUESTION. I REPORTED THEM TO MY BANKING INSTITUTION AND THEY ARE REPORTING IT AS FRAUD. BEWARE AND DO NOT ORDER FROM THEM.
November 14, 2008
billed for something I did not order
I had been sent a sample and then billed 4.95 and a week later 39.95 I tried to call but it is almost impossible to get thru. The hold times 55 minutes 59 minutes. This product is being promoted by Ophra Winfrey. Maybe someone should tell her to check out the company before an endorsement
November 14, 2008
.unauthorize charges to visa
company sent me 44.85 dollars worth of products that i never gave permission to send and it was charged to my credit card after numerous attemps to call and cancell... i get through and they hang up on me. i wrote the company and sent back the products i want the charges taken off my bill!!!i feel this has cost me time and energy wasted!!! thank you
November 13, 2008
Unauthorized charges to my checking account
I ordered a free trial of Acai Pure juice at $4.95 s & h.

My checking account was debited for $44.95 and I hadn't even recieved the product. When it came a few days later, I refused the package and marked it "Return to Sender" after that, I received a return authorization number, but I no longer had the package.

11/12/08 my checking account was debited for $39.95! There is a 2 hour hold on their customer service line! So I haven't been able to get through to them.

I'm going to my bank today to ask them to stop accepting charges from these scam artists!
November 13, 2008
OVERCHARGED/ROBBED/CHEATED
I, too, ordered what I thought as a trial offer of Acai Pure at a cost of only $1.99 but my account was charged $44.85. I called the company and was on hold for over an hour. I don't usually fall prey to this sort of thing but I did this time. I called my bank to file an "unauthorized charge" and they will have to do an investigation before, and if, a refund can be granted. BUYER BEWARE!!!
November 12, 2008
charging account for products not purchased
I was supposed to be charged a shipping and handling fee of $4.95. When asked for additional product purchases, I declined. I just received the order today, November 12th, and charged a total of $44.95 on my account. This was for gum and water. I did not receive either of these products and I did not want them either. I was told that if I chose to keep receiving the product monthly, my account would then be charged $40/monthly. This would happen if I did not contact the company within 14 days. I was very explicit about not receiving any other products and reassured several times that this would never happen. Also, I asked many times to reaffirm that my account would not be charged until after my decision to keep ordering. Once again, the agent reassured me that my account is only charged if no response is taken within the two week time frame after receiving the product which starts the fourteen day trial period.
I have attempted to call the above number (888-692-8352) but the hold time is 62minutes 31seconds. I believe these are all of the consumers that fell for the product scam.
I wish to have a complete refund and would not even think of considering trying this product due to the false nature I received it under.
Another dissatisfied customer,

Barbara
November 12, 2008
over charged
paid 4.95 for shipping for a free trial and was charged 44.85
November 12, 2008
over charged
paid 4.95 for shipping for a free trial and was charged 44.85
November 12, 2008
product i didn't order
I ordered a trial offer of acai pure & received& was charged for hoodia gum & water i didn't order. I have tried the phone # I cant get anyone to answer. thanks

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