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October 29, 2008
misrepresentation/misleading
they said free trial, thats what they claimed to do. does that mean they're only charging you for shipping? well theyre not! they throw in a couple of unrequested items and instead of the item you wanted for free and supposed to charge s&h of about $4.95 approx. they are charging you $44.85!!! this is misleading and so is their rules for sending the unwanted items back too! either way, they make it difficult, its a costly mistake!! its a total ripoff!!!
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October 29, 2008
overcharge
was under the understanding that $1.99 was charged to my debit card. when 41.85 was charged company rude on phone
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October 29, 2008
false trial offer
i did the "free" acai pure trial and was charged $44.85 and received a bottle of Hoodiawater
and a pack of Hoodiburst gum. Now i find it impossible to contact customer service for
cancellation/refund details and processing. THIS IS A SCAM!!!
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October 28, 2008
sent what I didn't order
The company charged me for "SAMPLES" which they charged me 44.95 and then sent me more the following month and billed me again eith out authorization
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October 28, 2008
charged for items not ordered
ordered free trial offer and was to pay only shipping, was charged for two other items I didnt order, recharged again without my concent. I will be notifing my bank and the state BETTER BUSINESS BUREAU!!!.
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October 27, 2008
Free Trial
I agreed to accept the free trial of Acai Pure and pay only $4.95 for shipping and handling. when I received the product they had also included hoodiburst Gum $9.95 and Hoodiawater $29.95 for a total on my credit card for $44.85 which I did not order. I have tried to reach them to complain and get my money back but you only get a message saying busy please try back later.
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October 27, 2008
ACAI PURE
I find it interesting that I had the same issue with this company. When I came to THIS website, you have an ad at the top for the very product that we are all complaining about. What is up with that???
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October 27, 2008
I did not authorize this refill
I did not authorize you to charge my credit card for this reorder. Please email me a return authorization immediately and credit my credit card.
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October 27, 2008
I recieved two items I did not order.have trie for two weeks to get through on telephone.i need my account credited,need to return these items.
I was sent 2 items I did not order. dissatified w/product. need to return everything & get credited on my account. have tried for 3 weeks to get through to customer service.please advise.thank you
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October 27, 2008
sent products I didn't order
I was sent produts I Didn't order and would like to return them but I can't get ahold of the company to do this
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