Acai-pure
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1 stars | | (29) |
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Category: Lifestyle
Contact Information United States
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Acai-pure Reviews
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October 15, 2008
Acai-pure pills
I requested a trial offer of the Acai-pure diet pills. I thought I would only have to pay shipping, but I was charged an additional $44.90. I e-mailed the company and was told there was a two week window in which to return the unfinished product and be charged only the shipping. There is no such disclaimer on the website - I looked it over thoroughly. In that same e-mail, I asked them to cancel my subscription. I just received another bottle and was charged again. I sent the product back "Return to Sender" and mailed them again to cancel. I have tried to call and can't get past the overwhelming call volume they supposedly have. I just want my money back and for them to stop any future transactions. Please help me.
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October 14, 2008
Being billed for products never received
I ordered a trial of the acai-pure product and now I am being billed 44.90 monthly and not receiving any product!!! I have phoned the customer service and the phone is not answered.
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October 9, 2008
Trial charge only billing/handling. Charge on Discover Card $41.85 overcharged 9/30 - received nothing
Order Trial to be billed for handling/postage only.
Over-Charged $41.85 on Discover Credit Card. Never received product.
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October 1, 2008
over billing
8/26/08 they billed my debit card 1.95 for shipping on a 14 day risk free trial. With a monthly renewal if i don't cancel of 39.95 in which they debited my account on 9/16/08. No problem until they billed my account again on 9/30/08 for 44.95. I called their customer service line but ended up with a recording "do to the popularity of our product we cannot take your call at this time" This is B.S.
Rick Fout
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September 30, 2008
Unauthorized charges
Advertisment stated free trial, pay shipping
only. Credit Card statement shows extra $40.00
added to the cost. I have contacted Credit Card Co.
and ask for charges to be removed. I have tried
on numerous occasions to contact Acai-Pure to
cancel and they will not answer phone, therefore
is shippment does arrive I shall return as refused.
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September 24, 2008
billed credit card before i got trial offer
on 9/20/08, i order the 14-day risk free trial off er in which i was given a discount and was supposed to be bill$1.95 for shipping ($3.00 discount). On (9/24/08 i'm checking my account and this company has debited my acct $41.85. There was suppose to be a 14 day free trial of the product, which i never received and then if the company didn't received notification to cancel, then proceed with the 30 day order. They took money out of my acct before i even received the free trial offer. Therefore i want them to cancel this order in which i din't order and refund my money.. I tried calling them several times, but they claim such a high call voulume to call back. ( 888-692-8352) This is afraudulent act and the Attorney General should get involved and stop these types of companys from this kind of activity...
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September 23, 2008
Free Trial
My wife ordered Acaipure after receiving an email that said risk free, $4.95 trial offer. I went to their web site, www.acai-pure.com and their fine print said they would bill $39.95 14 days after receiving the product. We were billed $44.85 immediately, not in 14 days. The web site also said "I agreed to be sent refills monthly for $44.95, plus I agree to two other products to be shipped monthly", for a total of $89.95 per month. I sent an email telling them to cancel our membership immediately, but I never heard back from them. When we received the "trial offer", I marked it "Refused, return to sender" and gave it back to the post man. I never heard back from them and the charge is still on my card. My wife called their number and they put her on endless hold without ever answering. I had to cancel my credit card to "get out of their forced membership". I even went to Oprah's web site, since her picture is on the Acaipure web site saying she endorses it, and I sent her an email asking if she was aware she was endorsing a company that scams people, and explained what they did. Guess what? I never heard from Oprah or her managers who claim to read her emails. I guess Oprah is too busy counting her money to care about common folk, nevertheless I will never respect, watch, or take advice from her worthless show.
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September 16, 2008
OVERCHARGE
I ORDERED A FREE TRIAL OF THIS PRODUCT FOR SHIPPING
ONLY FOR $4.95!! WHEN MY STATEMENT CAME IN AT THE
BANK IT SHOWED THE ABOVE COMPANY CHARGING MY
CREDIT CARD $44.85!!!WHAT A RIP OFF! I HAVE CONTACTED MY BANK TO THIS KIND OF FALSE ADVERTIZING FROM THIS COMPANY!
THANK YOU C.S.
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September 15, 2008
never received product
Order the product in a sample size for 4.95 and was charged 44.85 for additional products that I did not order. I have contacted my bank to get the money back and the Better Buiness Burea. They gave me an e-mail address that does not exist also and will not pick up the phone for the number that was placed with my bank..SCAM!!!
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