My fiance' ordered a "free-trial" version with a just pay shipping description. Immediately after doing a google search for the company and product, we realized that it was a scam. We called the 1800 number and spoke to Ashley, Mike, Barbarra, and Brett and we were told that there was no record of the charges or that we were even customers at all. My fiance' spoke with them first and brett claimed "if you can give me the card number, i can check to see if it was charged ", she gave the card number to him to check, and what do you know, we were billed...again. We then called our bank to check if any charges went through... They charged us 83.00!!! one charge was for the full 43.-- of the product, the other was listed as herbaltechsupport!!! We called acai-pure back again to dispute the charges but they denied any knowledge of the charges or that we even ordered through them, they also claimed that they had no herbaltechsupport charge. They were tricky in their tactics to attempt to persuade us that we may have ordered through www.acaipure.com or acaiberry.com and offered the 1800 number for them. The company is a joke and someone needs to file a class action law suit or notify a regulatory Arizona state official of the business practices of acai-pure.com. Here is what i was told when asking questions about the company:
Spoke with Ashley:
“Central coast nutrisudicals”
cid factory- affiliated company
Acaipure- one popular company (rip off name)
10-12 sub companies each with its own product line
Call center supervisor: Floor- Greg and Jay ([email protected])
Employees in Office: 20 or so
Company manager Supervisor: Mike
Free trial
Arizona, phoenix
Spoke to Barbarra:
Hung up on me when i began asking questions
Herbaltechsupport.com
82.45
Spoke to mike:
Told about the partner company
“cid factory” “sid_faktoree”
“if you can give me the card number again, I can check to see if you are our customer”
Said that there was no charge for tech support