After receiving a phone call from my credit card company regarding suspicious charges to my card account, I closed the account. Later, I received an unsolicited package from Nutra Foods. I have never previously heard of them nor would I have asked for a free sample due to the dubious nature of their product. Obviously, I never gave them my credit card information either. Yet somehow my credit card was charged anyway. Enough complaints with the card companies have been generated for the card companies to proactively initiate fraud alerts from this merchant. Nutra Foods is fraudulently obtaining (or at best aggressively and deceptively obtaining) credit card information, setting up false orders for people to try to create some legitimacy, and then conning people into paying for extremely high priced, difficult to cancel, subscription services for their “supplements”. The entire company is a hoax and is based on unethical business practices.

Make some noise. Businesses like these need to be shut down. Contact the Better Business Bureau, the State Attorneys General Office, and the FTC. You will also want to contact the fraudulent company to try to cancel. Once that fails, dispute the charge with your credit card company and close the account to ensure nothing further will be successfully billed. When you call the company (1-866-913-0756), let whoever answers the phone know what you intend to do. Let them know they are enabling a company to commit fraud. Don’t let them try to tell you this is an isolated incident. Search the Internet. There are loads of similar complaints against this company. Even the credit card companies have them on their watch list.

On July 7, I ordered the "FREE TRIAL" offer and authorized payment of $4.95 out of my checking account. I received the product about 2 weeks later. Then on July 19, my checking account was charged $38.00. I DID NOT AUTHORIZE THIS CHARGE. I called the company and CANCELLED my "enrollment" in their program. I asked them to please refund the $38.00 and was informed by the Cortney that they would not refund my money because my "trial period had passed". I am a senior citizen and live on social security and this deduction has caused a financial problem for me now; I am unable to pay my rent now because I do not have enough money due to this deduction. I now am going to file a complaint with the BBB in Middletown, Delaware. I went to the goverment site (the Attorney General) but was unable to find a place to file a complaint. I will try again. I AM FURIOUS. THIS COMPANY NEEDS TO BE SUED OR SEVERLY FINED BY THE GOVERNMENT AND PUT OUT OF BUSINESS FOREVER. THEY ARE RIP OFF PEOPLE.

I ordered the sample of the Acai Resolution. Weeks later I received another bottle of the Acai Resolution. My credit card was charged without authorization.

I have now cancelled this product twice. Cancellation number CDB6344418 and CDB10217199. I am still receiving and being charged for this product. I am calling my bank tomorrow to refuse any additional charges to my account from this vendor.

I too was scammed. I ordered the free trial and payed the $4.95 for the shipping and then a few weeks later was charged $87.65. I called and they said they will not refund the money and hung up on me. Make sure you cancel Fit Factory as well or that will be an additional charge on your credit card for $19.95, I found that out when I was calling about the other money. Their number is 866-407-1022. If you don't then you will soon see that charge. This is nothing but a big scam. You know if 1000 people fell for this like I did that is $87, 000.00 dollars they get for nothing. I will be surprised if I actually see my product too. They said I will get another month supply for the $87.65 but yeah right.