Acai Tropic
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Category: Websites
Contact Information United States
acaitropic.com
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Acai Tropic Reviews
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beckstermom
January 21, 2010
no refund
I ordered a trail package and was charged for another package that I did not order but was charged 88.64. I returned the packages and was promised a refund which never was recieved. The phone number fake and no e-mail address. The whole company is a fake. Rececca Boller P.S. I also ordered Natura Cleanse from the same place and was also charged 88.64 and never recied that refund neithered.The company is a fake.
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mspathfinder
November 28, 2009
NEVER RECEIVED PRODUCT BUT WAS CHARGED
I signed up for the free trial product. I never received the pr oduct and I was charged twice for the product.
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Another Angry Shopper
November 17, 2009
Money taken from account
We too were scammed by this free-trial offer. The offer states you will only be billed for the shipping but we were billed $88.64 prior to the end of our 14 trial period. We ordered the "free trial" Acai Tropic product on Sept. 30. We did not receive the product until Oct. 19! We saw a pending charge on our account on Oct 13 and attempted to call the company. We also got a disconnected number. I also e-mailed the company asking to cancel the order since we had not yet rec'd it on Oct 13. Finally received the product and found a "working" number on the product itself. I called on the 19th and they told me that I did not cancel the membership in time! They said to e-mail and request a refund and that I would receive a refund within 7 business days. I waited and called back on Oct 27th and said I would not receive a refund until the billing dept. rec'd the product back. (Why didnt they tell me that the first time I called?). I spoke to a so called manager named Sarah Miller that told me to return the product to P.O. Box 12290 Wilmington, Deleware 19850. I mailed the product back on Oct 27th. My delivery confirmation tracking said there was an attempt to deliver that package to that address on Oct 30th. A notice was left but no response has been given up to this point! I called back today Nov. 17th and spoke to a Megan King and was told that they would issue a refund within 2 - 3 business days. I did ask for the so called manager Sarah Miller and was told "she can not be found at this time". What does that mean? We have since cancelled that credit card and filed a fraud case against this company. I believe this is all a scam and the people answering the phone are not on US soil. BUYERS BEWARE.
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cswffee
October 23, 2009
Scam Billing
I have the same complaint as all the others. They say they will send you a free trial, just pay shipping and handling. Well, you don't get the free trial until after the 14 day cancellation period. Why would you cancel something you never received. I was billed $88.64 on my credit card. My card company flagged it as a fraud, and after I repeatedly tried to call the company to no avail, (got a message saying to leave a message, the person was not available) the charge is being handled by my credit card company. The free trial is just a scam to charge you at least $88.64 because the trial does not reach you until at least a month after you order it. I finally received the trial (6 weeks later) and returned it as soon as I got it with a note saying that I have cancelled and my creit card company is now handling the issue.
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