ACAI X3
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1 stars | | (62) |
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Category: Lifestyle
Contact Information 260 Desota Rd, West Palm Beach, Florida, United States
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ACAI X3 Reviews
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Diana
May 7, 2009
Unauthorized billing
TOTAL RIPPED OFF ACAI X3 - I ordered the product Acai X3 on line, charge me for trial product for shipping cost on April 14. They said after 10 days they have to charge my card full amount. How can I say yes or no to the product if I have not received the trial product. If they shipped the product on April 14, it still take 3 to 4 days for me to received it. This is a ripped off. There is no way counting 10 days from shipping date. It should be 10 days from receiving the product. Never received it and on April 24, charge me full amount for $88.55. It is May 4 now and I have not received the ANY product yet. I called them on April 28 and said to refund me. But they said I have to wait for my product to arrive before I can return and cancel order. Customer service is poor.
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michele
May 5, 2009
took my money and have no acaixe
this just sucks i bought the free 2 week for $2.79 and then charged $88.55 for the next mouth so i called and canceled and they said JUST return the bottle and you will get a refund but guess what no bottle came so i called again all they could say was sorry Mame there's nothing we can do NO refund NO sending you a anther bottle NO supervisor will talk to you I'm going to disconnect now
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cmd
May 2, 2009
charged bank account before trial was up
I saw this and tried the free trial. I went to cancel, and the page was for a different company without my information stored on it. I called the phone # and the woman had no idea what product it was and had no information on file for me. I looked at my bank statement today, and I have been charged for a product I did not want, and the trial period stated in fine print has not been up yet. I found another number but they are either closed OR nobody there can help. This has caused overdraft fees and negative bank account amounts now.
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Emma D Watson
May 1, 2009
Acai x3 overcharging bank accoutn
I ordered the 14 day free trial for only $2.97 shipping. This amount was taken out on 4/20/09, then on 4/29/09 they charged my account $88.55, without my knowledge or concent. (Causing me an overdraft fee of $25). I tried to call the toll free # on the terms and conditions page, they said they do not support this product. Thanks to some more complaints on Yahoo I found this # above. I am going to try to call them on MOnday. I think this needs to be turned to our attorney Generals of each state and to the online fraud units to stop these companies from doing this to other people. I can see you have had many other complaints from this same company. Please help us stop them
Thanks,
Darlene Watson
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Margaret
April 29, 2009
Not able to cancel
I ordered a trial samle of Acai X3 from a site on the web at securecartcenter.com.
After receiving the trial size, I received a full size (unordered) within 2 weeks. The site says you must cancel before they charge your credit card each month, but their contact site is not a real site. I have been unable to contact them to cancel. The package return address is Real Technology Labs, 970 W. Broadway, Suite 83, Jackson, WY 83001.
I have not been able to find a phone number for them.
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Katherine
April 28, 2009
Couldn't cancel - but I found a way!
I ordered a free trial of Acai x3. I received an email stating that on April 30th I would be charge $88. 85 if I didn't cancel my subscription. The email address to respond to them was bogus. Their website that it directed you to was for a completely different company.
But I finally found this phone number
1-866-951-1393
It works. But be persistent! I called every hour yesterday during their business hours and the automated answering service kept saying to call back during business hours. I was really frustrated but then again today I tried again. I was put on hold by the automated answering service so I was afraid the same thing would happen again...but someone did answer and I was able to simply cancel it. They gave me a confirmation # for my canceled order. And I will not be billed on April 30th.
So try that number and be persistent! I hope it works for you like it did for me! I know how frustrating this whole process can be!!!
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Irene
April 28, 2009
Charges to my Account
I recently found a charge on my bank account for $88. They put in the small print that you have to cancel within 10 days in order not to be charged for the 30 day supply. I did reach someone on the number where the $2.79 charge was and she canceled any further charges and gave me a cancellation number. I just received the sample yesterday, how can I be sure it even works to where I would like to spen $88 for another 30 day supply! BEWARE OF THESE "ONLY PAY SHIPPING AND HANDLING" SCAMS!
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Acai Rip Off
April 26, 2009
Continuous bills for unwanted product
I tried to cancel order on website that was advertised as the website to visit to cancel orders and billing. I did not receive a confirmation of the cancellation as advertised on the cancellation web site . www.verifyyourorder.com.
Orders continue to be delivered and charged to my account for a product I don't want. Product is delivered with no order information or company name, just the product in an envelope.
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Expensive mistake
April 23, 2009
here is the toll free # not that it will help
the toll free # for this company is 866-951-1393. not that it will help, supervisors will not get on the phone and the only way they say you can get their money back is to call them and get a return authorization # and their address and then send it into them, but I never received anything to return. How convenient!!!
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Expensive mistake
April 23, 2009
Got ripped off
I had viewed a website about the Acai x3 and started to order the free trial but then changed my mind. that evening I received a call from them, they offered me a free bottle ( 30 day supply ) if I paid the $4.95 shipping & handling. I was assured there was no obligation and that if I liked the product I would be required to call them to order more. I was promised that I would receive the product within 3-4 business days. It has been 22 days and I have never received the product and yesterday I learned that they have charged a total of $95.50 to my debit card which overdrew my bank account tacking on an additional $35.00 overdraft fee. I have called the toll free # and the only way I can get the money put back into my account is to return the product for a refund, but once again I have never received the product. I have tried to turn this in as an unauthorized charge to my credit card, but since I participated in the free bottle offer even though I was completely lied to on the phone about the offer, I can't claim it as fraudulant charge. So this totals up to be a $125.50 mistake. DO NOT FALL FOR THIS SCAM.
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