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sdg
December 30, 2008
Unauthorized Charges
I also was scammed by this company. Not only did they charge me an additional $79.95 for their "trial offer" but their "partner" company found themselves authorized to charge (and automatically deduct from my account" an additional $29.95. The partner company was easy to get a hold of and get the charges reversed, however, Acaia Slim was not so easy. I finally spoke with a representative today after calling for 2 straight days. I also emailed them several times, to which nobody answered. I was told today that the charge would be reversed, so we will see. DO NOT USE THIS COMPANY!! I wish I had found this blog before ordering!!!
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RCJOHNSON
December 29, 2008
Unathorized
I am also a victim of the unauthorized charges on my CC account. However, upon contacting Acaia Slim after being put on hold several times and calling back several times, at least 3, I finally spoke to someone, who gave me a confirmation number in reference to refunding my money ($79.95). He informed me that the reason the money was taken out of my account is because I did not read the agreement completely.
From now on I will either read the agreement completely and print it out or more than likely I will not be ordering anything like this on line again. I have learned a very important lesson.
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jringo71
December 22, 2008
extra charges to card
wife tried product for the "free" introductory period. card was automatically charged upon first phone call 79.95- was charged again 14 days later another 79.95- didn't even know until I saw bank statement. Called the number and spoke with rep # 245 and explained. She immediately said she would refund the second 79.95 (this was obvious protocol and it seemed to be an ongoing routine that she is part of everyday.) This bothered me even more that the practices and ethics of the company are to milk as many times as possible before the consumer calls to ask for refund and then you get the last charge credited back. I asked her about the trial period, the auto charges and her exact quote "you should have read the terms and conditions" I had until the 14th day to cancel or I would be charged again. Not sure what kind of "racket" this company is operating, but I will do my part to let everyone know that this is unethical and in low morals.
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constance Johnson
December 22, 2008
unauthorized charges
I ordered the 14 day FREE supply for $4.95 and was charged for a $79.95 30 day supply and also charged a $19.95 fee to fit-fac.com. When you agree to the $4.95 FREE supply you agree to all these hidden charges. When you call about this they claim this was all in the agreement you checked in order to receive this FREE supply. This company needs to be bankrupted. I intend to lodge a complaint with the Better Business Bureau and Attorney General office in MA
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Dort Fauntleroy
December 20, 2008
unauthorized charge
Unauthorized charge $84.95
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Kristy
December 15, 2008
Unauthorized charge to card
I ordered a trial of this product and the very same day went on their website and cancelled my order. I have not received any products and now I have been charged $79.95 to my account. It is now 10 days until Christmas and I have to go to the bank and cancel my card, It takes 2 weeks to get a new card.
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Deb
December 11, 2008
wrongfully charged
I ordered the trial size after reading the fine print and not seeing anything about cancelling or that my card was to be charged. On Monday my account was charged $85.15. I called the 877-317-0189 and was put on hold. I was also given the email address of info.verifyyourorder.com, there's no such email.
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cynthia degroat
December 10, 2008
removing money from account
scamed me out 79.95 for atrial use.
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Anthony K.
December 9, 2008
False advertisement
STAY AWAY FROM ACAIA SLIM!!! It is a scam to get $79.95 from you, and the kicker is Oprah endorsed this product. Oprah should be a little more careful when backing a product. I'm sure she would be happy to know her fans were scammed out of 79.95
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Scammed by ACAIA SLIM
December 8, 2008
TRAIL ORDER SCAMS YOU OUT OF $79.95
BUYERS BEWARE!
THIS 14 DAY FREE TRAIL IS A QUICK SCAM TO GET YOUR MONEY.
WHEN YOU CALL BACK TO CANCEL I GUARNANTEE YOU WILL NOT GET THEM FOR DAYS, WHICH MEANS ACCORDING TO THEIR TERMS THEY WILL CHARGE YOU $79.95. YOU FINALLY GET THROUGH AND IT'S TOO LATE. THEY CHARGE YOU CARD WITHIN THE HOUR OF THE 15TH DAY!!! THE NUMBERS ARE ALWAYS BUSY, THEY TELL YOU TO WRITE THEM YEAH NO ONE ANSWERS THE EMAIL.
THE BEST THING FOR ALL TRAIL ORDERS IS TO PURCHASE WITH A $50VISA OR MASTERCARD YOU FIND IN THE GROCERY STORES.
THIS LIMITS THEM TO ONLY THE ADVERTISEMENTS S/H CHARGES AND THEY CAN'T CHARGE ANYMORE.
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