i have tried to get a refund from this company after returning the product unopened...they gave one full refund then a partial refund saying there was a 30% restocking fee and i am waiting for my third refund...they have charged me almost $300 because i asked for 1 month trial of their acai berry...it's probably a bogus product...didn't do a thing for me! so ar they have only refunded me $150...i have had to cancel my credit card...when you call the # you get put on hold and then disconnceted or you get some jerk in india who says he will refer your request to the billing department...that is all he can do...this company needs to be put out of business nd prosecuted for ripping off all these people who only want to improve themselves only to get ripped off!