I order acaiberry detox and colon cleans on same site for a free trial bottle. My order was placed on Oct. 5th and it was recieved on Oct. 13th on Oct. 23rd I tried to call and cancell and was left on hold about ten minutes before I hung up. Then I tried again later that day with same results. Sat. sat on hold 15 min. then again for 20 min. I finally got thru on mon. Oct. 26th and they said it was to late to cancel the product and was already debited from my account 76.45 and 86.26 for each bottle I filed a claim with my bank and am still waiting to hear. They are refusing to give refund stating that free trail bottles were only free from time of order not time recieved even though they have on record which day I received their product. Then the fact that you have to wait on hold hoping someone will come on line that you can talk to. I am learning expensive lesson about ordering on line products and scams.