I should have read the reviews on this product before ordering as I would not have ordered. They make it sound like the trial bottle is only $0.99, however after the 17 day trial period, they charge your credit card the full $79.95 which is to cover the cost of the trial bottle. I'm unable to take the product due to the way it makes me feel when I take it and there's no way to get a refund...so as the saying goes...if it's too good to be true then it probably is.

This was a supposedly free trial offer, if one paid the shipping cost of $3.95. After I received and tried it, I informed the company that I was dissatisfied and that I would cancel my order. Now, a month later, they are charging my credit card for additional shipments at $79.95. When I tried to use their toll-free number, I spent over an hour on hold, then was given the automated message that the number was not available. When I tried to use their website - www.myordersupport.com - the sign-in wouldn't work and the Live Chat failed to deliver. This is definitely a scam!

So I basically came across this blog " http://catherines-weightloss.com/mydiet.html" and thought it was legit b/c it was featured on Oprah. I ordered the free trial for "Acai Berry Detox" and "Colon Cleanser"...unaware that it was a scam!

Ordered on 7/20/09: Couple of days later, I keep getting calls from 623-238-6401 (they wanted to confirm the order for shipment). I said yes to Colon cleanser to ship the free trial. Once again, i receive the call from same number. I did some research and seeing everyone feedback here worried me to the pit. I checked my credit card account and luckily i only have two charges of ".99" (B-Labs Cream and Rainforestberry). Since I couldn't get through the customer service line or livechat, I just cancelled my credit card (on 7/27/09) to be SAFE. Also, if you called 866-949-0138, theres an option to cancel subscription..which i did.

8/6/09: I received the Acai Berry Detox in my mailbox and day after i received the Colon Cleanse. I just hope they don't start anything up. I did what i can on my end to cancel the subscription and cancel my credit card. Troubles gone? NOT EVEN. When i received my CC statement (received on 8/10/09), I saw an additional charge of $39.95 on 7/24/09. How can this be??!! When I logged online to my CC...I didn't see that charge on 7/27/09...so i thought i was lucky...NO I wasn't.

8/10/09 I called Citibank...explained that i want to dispute the charge. He tried to transfered me to the dispute dept but was busy and that someone will call be back within 48hours regarding the issue. 8/11/09: I received a call from Citibank. She explained that she cannot reverse the charge b/c I kept the product. I told her when i talked to the the person who confirmed my order that I have 14 days to cancel the subscription and you don't have to return the product since is a free trail. FALSE! I even explained that I tried to call 866-949-0138 several times but cannot get through to live customer service rep and the live chat or ordersupport doesn't work. I even called that same number and did the automated cancel subscription (I did this 7/28/09). Also, I told her that I didn't receive the trail until 14 days after. She told me that there are many cases and sorry that Citibank cannot reverse charges. And to top it off, I received a Foreign Transaction Charge from the same company for $1.23!!! I told the Citibank Rep, to please do not allow this company to charge my new CC account. They should not be able to b/c they don't have my new CC#...so frustrated and stressed out b/c of this.

8/22/09: I received another Acai Berry Detox (bottle #2). This time i will not open the bottle. I am going to wait for my next CC bank statement to see If i receive another charge. If needed, I will ship back product and make sure they received it. If I have any updates, will let you guys know...sigh.

Please people save yourself some headache and read the fine print and if the offer is too good to be true, then it's a SCAM! I wrote this detail report in hopes of people do not make the same stupid mistake I did.

Goodluck to everyone! Never again for free trails. I am going to do some hard research and buy products from trustworthy sites or stores.

On the evening of June 25, 2009, I ordered the AcaiBerry Detox trial (60 Capsules) for $0.99. On my printable receipt, it stated "your order is scheduled to arrive on June 29, 2009". On June 26th, I received a phone call from a telemarket person located in Phoenix, AZ (623-238-6401) about my order and try to get me to add the cleanser to my order. I decline the add on. However, the man did informed me that I had 14 days to cancel from the day I receive my package. The package arrived at my home on July 2nd. Therefore, I thought I had 14 days from then to cancel. I try the pills and noticed no change. I called on July 14th at 2:25pm CST and cancelled my order through their automatic system. I thought all was good until...

Today, July 29th, I receive my credit card statement and noticed I had been charged $87.13 on July 10th (which is 14 days from my order dated). I called the number on my statement, waited about 20 minutes until someone answered, and chatted with an associate and a supervisor about my situation. The guy stated I cancelled after the trail period, so that is the reason I had been charged the $87.13 for the trail bottle. I stated to him this is incorrect, and they need to get their line of communication straighten out. Plus, I stated to him that my printable receipt did not have the cancellation instructions on them and that is bad for business.

The man stated I needed to return the bottle of the unused portion. Once they receive my package, I should receive my refund within 5 business days. Therefore, I sent the unused portion of AcaiBerry Detox back today but certified. This way I know they received my package, and I can track about when I should get my refund. I should receive my refund of $87.13 by August 7th. I trust they will do the right thing. If they do not, I will report them to the Better Business Bureau over this matter, because taking unauthorizated moneys is against the law!!!

I ordred a free trial of Acaiberry LP on May 10, 2009 and I did not recieve my product in time. I have 10 days left to try the product before the trial period ran out. I called back ant spoke with Carl who had extended my trial until June 6, 2009. I called to cancel my order on June 4, 2009 and was charged $87. 13 on June 4, 2009. I can't believe that the company would do this. I am now unable to go to the grocery store as I have three children to take care of because they made my account overdrawn. How do I get a refund? Every last penny!! I will never tell anyone about how great this product is because it did nothing for me. All these people want is to take your money and keep taking until your tapped out. Do not order from this company. EVER!!