Last March 15, I ordered a free trial of the acai berry detox, I paid a $2.00 fee plus $3.95 shipping and handling. I received the sample but I did not know they were going to charge me $87.00 for the free sample. They charged my credit card on March 31, and tried again April 15. They said everything was clearly stated on their website - it was not. They said I cannot get a refund because I didn't cancel during the 14 day trial period which I also did not know. They are refusing to refund my money and I can't even use the product because it made me sick! When I tried to cancel in March I got someone who couldn't speak very good English and made me repeat everything several times and I had to spell my name and address several times. I was told that they could not find my order. (I never placed an order except for the so called free sample.)

This is a fancy website that is long on promises and short on ethics and morals. I ordered a "free trial" pay only S&H sample of AciaBerry Detox from them. I cancelled well within the cancellation period by phone to their number listed on the invoice. The charge came out on my bank statement at full price. When I contacted them they said it had been cancelled but I was beyond my 30 day time limit to return it. So they screwed me out of $79.95, instead of the $3.95 S&H. I told them I would write them up, so I am being true to my promise. The company that runs the website is FWM Laboratories, Inc.

The main caveat is that you need to go clear into the site to figure out what they will and won't do about their guarantees. It tells you little unless you go clear into the fine print links. In my opinion it is a misleading site designed to work against time so you will be charged the full price and get you involved in an automatic shipping program. In the fine print, they stated that if you cancelled within the trial period they would not bill you nor would you be required to return the unused product. That didn't work, so I got stuck by the time element since my bank statement didn't come out before the time ran out and I didn't know they had charged me until over the 30 day return period. It appears to be a scam to me. I would not do business with them again, since they refused to even work with me on a credit back or a return.

What a disgrace, I am being charged £99 for as membership I do not want. Their answer is that I agreed when I bought the products and put the phone down, these people should be made to return our money!!

Came across what I thought was a report on Acai Berry Diet on ABC.com web site.
Can't trust ABC News so I don't know why I thought the article was legit. Ordered the thirty day trial which has a audio track on the site that states there is no commitment. The trial were $1.98, my credit card was charged $324.27. Credit card company called me suspecting false charges. I never saw anything on the order form online or the website that stated further charges were automatic. I have filed a fraud case with VISA. I hope someone puts this company out of business soon. This was the most deceitful offer I have come across.

im so tired of going on these scam forums and reading to the complaints of people who never take the time to read all of the terms and conditions of whatever they are ordering. you can see the asterisk plain as sunlight next to the word free and when you read the "fine print" all the terms and conditions are written in plain english. when you submit your information you are making an agrement to those terms and conditions (14 day trial, charged for the 30 day supply on the 15th day, and continuous billing and shipment until you cancel) people think that they no longer have to do any research once they graduate high school and because of their blatant ignorance to take the time to check the details they think that they have been ripped off. the adages "look before you leap" and "if you cant take the heat stay out of the kitchen" come to mind when i read these "complaints." so before you start accusing a company of frauds and scams take a look in the mirror and accuse yourself for being ignorant and stupid first. can you say "impulse buyer"?d