I did the 14 day trial with the acaiberry for 3.95, they debited my account on 10/26 and didn't ship it until 11/10, it didn't receive it until 11/14, they proceeded to charge 89.31 to my account on 11/17, because the 14 day trial was up, even though I didn't have the opportunity to even try the product. I received a charge to my account by fit-fac on 11/5, both companies have assured me that I will recieve refunds within 10-14 days, that remains to be seen. I plan to contact Oprah's site as well as the better business bureau.