The number that will work is 1-800-659-3588. I have sent numerous emails- no response- then I was told they can only cancel some auto shippment that somehow I signed up for with the free trial. Don't stop there you have 60 days from the time you ordered to return the bottle and receive a refund. This was not told to me until my second call- being hung up on and then insisting to speak with a manager. In florida the shipping address 3600 Army Post Rd Distribution- Army Post Road, Des Moines Iowa 50321. Yes the address needs to be repeated like that. Good Luck

I was taken in by the free trial, handed over my card details, paid £24.00 for my FREE trial. Now they have taken 2 payments for a club cyprus membership and 2 payments for 2 lots of wu-yi burn. I have not recieved anymore products since the original NOT FREE trial. I want to cancell the card paymnets but there is no one to contact. It is a complete scam. the product does not work either.

i cancelled my order and returned the product and have been waiting for a refund, and they are still taking money out off my credit card, so far i owe over £70 for a free trial of the product i have been trying to contact them with no success !!!

Please help this company is getting away with thiefing money from innocent trusting people. I desparately need details of how to return the item and get my refund.

I was SCAMMED also. They ultimately took approximately $150.00. I spent last evening researching, calling and chating online with them and this is what I found. It appears that Acaiburn (1-800-659-3588) and WuYi (866-449-5567) are related and I believe reside in the same building. They have a sister company named "EBOOK which JUST ONE COMPANY NAMED COMPREHENSIVE WEIGHT LOSS" 800-712-7222 (what is in" " is an actual chat I had so these are the facts.) Comprehensive has 2 departments) "We have one sister company which have 2 departments. "We are located in Des Moines, Iowa (US)" (again that is a direct quote from them. Department 1 phone number is 866-279-6513 and department 2 phne number is 866-363-9314. I call them department 1 and 2 because they answer the phone customer service and guess what? Department 1 and Department 2 and a third number I have all have the same recording by the same person!!! So in closing it appears that both companies (because I was crazy enough to buy pills from Acaiburn and tea from WuYi so I was DOUBLE WHAMMIED!!! Both Acaiburn and Wuyi have the same sister company Comprehensive Weight Loss which has 2 departmens Insider Secrets and EBooks. I am not sure if the sister company name is Comprehensive or EBooks. But the fact is that 1 is the sister with 2 departments. So I was SCAMMED by both Acaiburn and WuYi who sent their sister company my information so money was being withdrawn from my account for Acaiburn's 'sister' membership (plus the 2 deparments) and WuYi 'sister membership (plus the 2 departments -- remember they are all the same company) for a total of 6 'withdrawals' per month. And for the record I returned it as soon as I received it, cancelled it and never received any refund. I went to my bank, and I will be contacting the Federal Trade Commision, the BBB, the Attorney General's Office of Iowa and the media. These people have to be stopped!!!