The CANCELLATION problem in the UNITED KINGDOM, do as follows:
1.For Membership:
Have your Order ID: Number, your telephone number, your address by your side
Telephone 08006800623 (This changes regularly, check on ‘livechat’)
Obtain a Cancellation Number
To avoid the $79.95 -> within 21 days of order return the Trial to:
YOU WILL HAVE TO ASK FOR A REFUND,
BTB Mailflight ltd (This changes regularly so check when you contact)
2B Viking Industrial Estate
Hudson Road
Bedford
MK41 OUB
On the outside of the package write clearly your Order ID: Number
Keep a note of your Tracking Number
2. For Insider Secrets:
Telephone 08081202346(This changes regularly, check on ‘livechat’)
Obtain a Cancellation Number
3. For eBook:
Telephone 08000470192 (This changes regularly, check on ‘livechat’)
I also obtained their employee numbers and names and i recorded the telephone call, stating at every opportunity that they will not be billing my credit card in future and that auto shipping has been cancelled, they confirmed with a ‘yes’ i'd like to add that i was suspious about my email address given to them as the email 'livechat', did not get sent, but luckily i printed a version and sent it to an alternative email address and low and behold it went through there, i only suspected that there is some block so you cannot email proof of conversations, also i contacted everyone in my address book as i suspect that acaiburn will hack into it and sent spam to everyone, so i immediately sent a message about them to everyone on my mailling list, just to cover that, i read the terms and conditions and they state that they can give our details to third party companys, so i'm expecting a barrage of calls from telesales! i will only answer the phone with a caller id now.
i think i covered everything, you need to be shrewd with these people. collect as much information about your cancellation for your credit card company, this was all done within 3 days of filling in the registration form, so i don't expect any comeback!
btw any call from the uk please be sure to phone between 1pm and 2 am or the call will come back as 'temporarity disconnected' i have also contacted the consumer programme 'Watchdog@ I WILL WATCH THIS SPACE, AND KEEP YOU INFORMED OF ANY CHANGES
The credit card company will have to honour any subscriptions, please get proof of cancellation, cancelling your credit card may not be enough!!!