The sign up on their website for the trial takes all of your information and then the box disappears. Nothing to print out (how convenient) no email followup (smart) and no product purchase or shipping confirmation is ever sent. All of the sudden, when you think nothing happened, your bottle of Acai shows up with NO documentation paperwork of any kind. Then, less than 14 days from receiving your bottle, you find a charge of $74.94 on your account because they have shipped you your first shipment (according to the information when you signed up) Then their "customer service" informs you that they do not accept returns but, will gladly cancel your future shipments. How many $74.94 charges does it take to make a fortune??? I contacted my bank and started a claim for the refund. I think every CC and bank company should be contacted by the people who have had this happen and possible enough follow-up by these companies to attempt the return of the funds to their customers might change some of this companies fraudulent practices. No wonder they can give out all of these "trial" offers and never lose a dime!