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Pikrane
June 3, 2011
There has to be a way to shut this company down
I ordered a free sample of Acai Pure. I did not sign up for monthly shipments. I have refused 2 shipments for which I have yet to receive credit on credit card. I called for the 3rd time today to cancel what I did not order. There has to be a way to shut this company down.
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khack1
June 30, 2010
charged WAY too much
Charged for whole year, said I could order for only S&H. Price
for S&H WAY too high. Trying to work through my bank to get money refunded.
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nowayjose9
February 22, 2010
I filed a complaint with ftc
I have filed a complain with the Federal Trade comission.
After waiting 2 months for my refund that's suppose to be processing. I ask everyone who had delt with this company to also file a complaint. It doesn't take long at all.
I ordered the Acaipure/colon clense products. I got a refund from colon clense people but the Acai pure people keep saying my refund is processing and it's unknown how long it will take. Any normal person knows it doesn't take 2 months for a refund to process.
So I filed a complaint. Please do the same and get these people in trouble. Who knows there could be some class-action law suite and we just might actually get our refunds back.
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GSG
January 29, 2010
scammed
Ordered $.99 trial of AcaiPure. Allowed 10 days for trial period, did not receive in time to return and thought were being scammed.
Notified bank of possible "scam" and they blocked the account for funds.
3 months later a notification was sent to us from "CCN" that a collection agency needed $77.95 to cover all past due late fees, collection fees, etc.
Tried to contact company but only could speak to collection company rep and were told we had to pay for product, late fees, etc. No negotiating or recourse for 10 day trial/turnaround issue.
Rip off...
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Iowa mom
December 23, 2009
charged me for the free trial
I ordered a free trial offer for the cost of the shipping. They sent me out a full bottle and charged me for the full supply, in order to get the refund, I have to send back the product with shipping conformation. Why should I have to pay to send them back the product? That should be their loss, not mine.
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PattiM53
December 11, 2009
illegal charges on credit card
Saw an ad for free trial of Acai pills to help jumpstart on weightloss plan. Paid for the shipping of the "free product " which was $4.97. Before receiving trial product, my credit card was charged $89.95 for more of the product to be sent to my house on a monthly regular basis. This is not a "FREE TRIAL" none of the free trial ads for products on here are free just for shipping. You get all the unauthorized charges to your credit card for more of the product that you didnt order. Do not charge any of these free trial products to your cc or debit card. Buy a trial sample from your local drug store, its cheaper. You will end up disputing all the charges with your bank. These companies are hooked together with Brite white, smile bright, Acai product and others so beware!
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Ms. B 40
December 9, 2009
Irritated and waiting for refund
I ordered the product for .99cents. My doctor advised me against taking it. I received the RMA # reletviely quickly and I returned it via FEDERAL EXPRESS. When I was charged almost 60.00 for the product, I was flabbergasted. They reported they had no record of my return. I provided a FED EX tracking number and then they replied they would refund me everything except shipping charges. I thought the shipping charge was .99 cents which is what i paid. Well, they deducted over 11.00 for shipping/restocking. I still have yet to receive my refund as they stated it would take 7-10 business days. Well, it's been well past that and no one will respond to my emails anymore. I am seriously irritated with this company and will not EVER order anything from them again. They will be reported to the Better Business Bureau. This is insane!
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Jowifey
December 6, 2009
Have not received credit
I returned the 2nd bottle (unopened) of Colopure after trying the first one. I was billed 66.85. I e-mailed the company and was sent a return merchandise authorization. I returned the unopened bottle and have not seen a credit back to my card account. I requested a delivery confirmation receipt as recommended by the postal clerk to ensure tracking and received notice that the package was received on 10/28/09 in Seminole, FL. What can I do?
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Sheffield,UK
November 15, 2009
fraud
Like many before me, I ordered one product, "Acaipure" from the US.Iwas sent this product and charged.But a month later, whilst checking through my statements I realised that I was "diddled" for two extra, imaginary products and promptly charged £100!!!<br />
These people are swindlers, stay away and cancell your credit cards immediately!!<br />
The problem is that they come under different names, so you really have to keep an eye on the ball.<br />
I am really upset and would like to see these idiots behind bars.<br />
Does anyone know if they can be reported to the authorities in the US?<br />
M.F.
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chorvath
November 5, 2009
Unathorized Charges
Ordered the "free trial" from this company. Declined permission for any future billing or shipments of product.
On 11/05/09, my bank account was charged an additional $83.95.
I did not authorize this charge and have received no further product from this company.
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