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Rebecca Milam
January 17, 2009
continuing to charge my account
I requested the free trial of acaipure paid the shipping and handling. From that point I have continued to receive a monthly shipment. Called the toll free number to discontinue the order after the thirty days. It has now been 3 months and I continue to receive packages. Last month I put RETURN TO SENDER on the package. They have not credited my account and yesterday I received another bottle of this junk. Could you help me ? Thank you for your time.
Rebecca Milam
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Malini Iyer
January 17, 2009
Unauthorized Charges on my Credit Card
I had ordered for a free trial of acaipure. A few days later, on 12-31-2008, my credit card account was charged, $29.95 by a website called www.fit-fac.com and on 01-09-2009, my credit card was again charged $39.95 by acaipure for products that I didnot order. Please look into the matter and remove these charges from my credit card billing.
Malini Iyer
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Maritza Ramos
January 17, 2009
Canellation of product not ordered
Ordered a product from company on 11/13 on internet was only to pay shipping of 4.95, decided that I didn't want it and tried to cancel on same night but couldnot so called first thing in the morning was informed that I could not cancel product was shipped anyway even though I wanted to cancel. Product was received on 12/12/08 immediately returned with a postal tracking number to assure its destination. Product was received by company on 12/15/08 signed in by one of their employees. I have since been charged 39.95 twice and have received no additional products for those charges. They have charged me the following charges without authorization: $44.90 (11/18), 39.95(12/27), 39.95(1/14). I do not want any of these products and do not want these charges. They are fraudulent charges and I am very frustrated. I cancelled this order on 11/14/08
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sylvia mc chesney
January 16, 2009
return
I returned unused portion of freee sample and still received another shipment . Cancel any future orders and refund to my account asap.
Thank you
Sylvia Mc Chesney
order #2561661
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Sharon Hollis
January 16, 2009
unauthorized charge on my account
I only ordered a trial of this product and paid for the shipping and the next thing I know they charging a monthly fee for this product and supposedly sending it every month, which I don't want . I sent the trial back to them unopened and said I wanted no further product. This is apparently a scam. I want this stopped and I also received a charge for fit-fac, which I found out is subscription to some sort of fitness and beleive it is somehow tied to Acaipure, the charges appeared around the same time.
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Barbara Crawford
January 16, 2009
charged but never ordered or even received
Never heard of acaipure ... never ordered "free" trial...never received product... was charged 4.95 s/h fee then 39.95 even though I contacted them about 4.95 & had cancelled my account!
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larry auchoberry
January 15, 2009
unauthorized charge on my credit card
I sent for the free sample and the only cost was suspose to be S/H. The order came with some stupid gum and a small bottle of water which was an added cost of 44 plus dollars. I was so ticked that didn't bother to use any of the crap thinking if I was stupid enough to be taken in by this scam then I would just write it all off as a very dumb mistake. But NOW I get another bottle of junk pills saying they were charging my account. ANYTHIING we can do? I am going to my bank first to stop this transaction, I hope, but I would sure like to be part of a class action law suit. anybody up for it?
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cynthia
January 15, 2009
scam
Wow, Listen to these complaints. I also went for the "free" trial offer which was backed by Oprah. (The product) Not only did they charge me for my free trial, but kept sending more bottles and more charges AFTER I cancelled my order and any further deliveries. It was all confirmed on my e-mail. THEN, thinking it was all over, I get another bottle and another charge on my account ($44.90 a pop). I am so angry that I'm even spending my precious time wrapping this up and sending it back. And, they will keep you on hold for over 45 minutes if you want to speak to a human being. I learned my lesson that nothing is "free" and to stay away from scam artists like this!!!
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sunnie
January 14, 2009
annoying calls, unfair busines practices
I have been getting an overwhelming amt. of calls from this company from telephone number 213-426-2707. I've received more than 18 in the past few days. When I answer, no one speaks. When I don't, no one leaves a message. I have even tried text messaging to them requesting they cease calling me unless they leave a message stating their business. I haven't got a respponse to that... just more annoying calls. I would appreciate someone advising me as to how I can prevent this from continuing or who I can contact to have them do it. with appreciation, [email protected]
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L Brown
January 14, 2009
Charged for product not ordered
I answered an add for free sample of Acaipure. Postage of $1.95 . My checking account has been debited for $39.95 & $44.90 for product I did not order. I have sent e-mail requesting account to be closed. I have received the first order & am returning un-opened. I have tried numerious times to contact the company & set on hold.
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