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Evalyn Heugh
January 8, 2009
Cancel my account
I want to cancel my account, because I did not order additional bottles.
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MsCeline
January 8, 2009
Acaci /AcaciPure Fraud
As all of the recent post I too purchased ONLY the FREE trial bottle of AcaciPure .. for $4.95 shipping and Handleling fees ONLY!!! LIke everyone else I was Scammed!!! for $44.95 ..UNAUTHORIZED !!! I called them and was given a confirmation number which is the DATE that I callled .. SO I calleld My BANK and they are going to handle the Fraud complaint... Shall we all call our Tv stations stae wide and let them be exposed for the illegal Bilking of Trusting People and took from them WITHOUT OUR PERMISSION!!...
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RAY TAYLOR
January 8, 2009
SENT ITEMS NOT ORDERED
I RECEIVED A BOTTLE IN THE MAIL THAT I DID NOT ORDER AND THEY SAY THEY WILL BILL ME MONTHLY $44.90 AND WHEN I CALL THEY TELL ME THE WAIT IS UP 45 MINUTES THIS A SCAM BUT HOW DO YOU PROTECT YOURSELF THEY MUST HAVE A CARD NUMBER OF MINE.. RAY TAYLOR [email protected] TEL 253 927 1248 |
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Kathy Steele
January 8, 2009
overcharge/continued billingafter cancellation
I ordered a free trial of AcaiPure and Hoodia in December 2009. I had no idea I was going to get a very expensive fitness letter to boot for $29.95, and continued billing of AcaiPure. I called in December after I got the first bill and asked why I got billed and their answer was to pay for the Hoodia. At that time, I asked them to cancel everything. I just became awidow in Ocotober of 2008. My charge card can't handle these types of charges, expecially those I specifically asked to have cancelled.
Now, it takes at least 22 minutes to get in to a representative. I'm sure it's just because of its "popularity." Not in the sense of a good product, but because of the total chaos of not representing the product and its "free trial" properly.
I want my account corrected immediately. I have tons of bills to take care of due to my husband's death. He left no will and tons of bills I knew nothing about.
Thank you,
Kathy Steele, 3614 Seelye Dr., Augusta, GA 30906
Phone: (706)945-0561 and (706)339-0296
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Carolyn Snodgrass
January 8, 2009
rip-off
On November 14th 2008 I ordered a sample of their product for a small charge of $4.95 charged to my debit card. The next thing I know, I get a package with the Acaipure capsules, a Hoodia eyedropper type bottle to put in my water, & Zoft gum. Later I discovered that they charged my account $44.85 which resulted in $90.00 worth of overdraft charges. I haven't opened their products and don't want to send them back until I contact someone about it. So, I tried today to call the FL number & they said the wait time was 29 minutes. Don't fall for this scam. I only hope they don't keep sending me packages. I am getting a new debit card just because of this!
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cmoffenhberg
January 8, 2009
scam
Same as others - they offered "free sample" with charge of 5.95 - they charged my credit card for 44.95 in November and then again in Dec - its a monthly charge. When you call toll free number you are told that due to high demand for product wait time is "X" minutes - and shortest wait time has been 16 minutes! I paid wiht AMerican Express card and contesting the charges.
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jan10
January 8, 2009
calling with no order
I did not even order a free trial. They say I contacted them- all I did was go to the site to see what all the hoopla was about. They called me 4 times in a 24 hour period and each time I stated plainly I DO NOT WANT THIS! I finally told them to take my name off their list and contact me no more. That was this morning, and I haven't received a call yet.
I tried to call back the number they called me from and it either cut off or was busy! The number they called me from is 1-561-623-1401 and the number for help is1-888-692-8352.
I finally got to talk to someone and they said I wasn't even in their system! They were trying to get me to do the trial; making me think I had agreed to it, and then they would have me hooked, too!
Let me tell you a little trick I learned dealing with medical insurance. They tell you it will be a 40 minute wait. Most people won't hold that long. But, if you get on "eternal hold", place your phone on speakerphone and go do whatever else you need to do. You can hear them when they finally answer and talk to them. I got through in about 40 minutes with the 1-888-692-8352 number. Good luck.
Also. I contacted my attorney general and a local news troubleshooter so hopefully this won't happen to anyone else.
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Rita
January 8, 2009
fraud / unauthorized charges
unauthourized charges/fit-fac.com/, unauthorize charges acaipure/and you can not get them on the phone or website!!!
I have place an order for trial size of $1.95 for acaipure which I have never reseved it yet, how ever they have manage to give my credit card # to other venders and I have an additional charges from other venders as well.-THIS Is A FRAUD!!!
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Judith Dagenais
January 8, 2009
Overcharge
I was overcharged on my credit card for items didn't ask for. This company is a scam for sending hoodia water and gum which was a big extra charge on my credit card. I only should have been charged $4.99 twice for shipping and hanglingbut was charged 44.85 I would not recommend them to anyone for the way they do business.
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Jeri Fredricksen
January 8, 2009
Free Product for shipping only
I ordered a "free" sample online and was supposed to be charged shipping only fees for the product. Enclosed were two other items that were charged to my card without permission and now I have received another bottle with another charge of $44.90 which I did not order. What a scam. I tried their 1-888-692-8352 number only to be put on hold for over 75 minutes due to such heavy volume of calls (due to complaints like mine I'm sure). I want this stopped. All products are being returned unopened and should not be charged restocking fees since I did not order any other products, plus I want a full refund and reversal on all charges to my credit card. It is bad enough I have to pay shipping and handling to return their product.
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