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Lesley
January 4, 2009
unauthorized memebership
I signed up for a free trial for the ACAIPURE diet supplements. The company advertised a non commitment trial offer. a month later I receive a package with more pills and a notice saying that I joined the "lifestyle" membership. But how can there be no information or button to click saying you are signing up for a "lifestyle" membership and yet I am still getting billed for it? They claim it is written in the disclaimer--and it probably was--but to offer a non-commitment membership and then force you to take one is ridiculous. Since I didn't have to click any special button that says I am signing up, I assumed that "free" trial meant just what is said, FREE. Please do something about this company and any others like them.
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lynn from Michigan
January 3, 2009
Invalid Charges
I ordered a "Free Trial Offer" fot the cost of $1.99 to cover shipping and handeling. My Credit card was charged $41.85 for additonal items the company "automatically sends." The phone number and address on the shipping order are bogus. I tried using their customer service via email and got nowhere. Now a month later I recieved another shipment of un-ordered products and again my credit card was charged $44.90.
How do I stop this cycle? What a mess!
By the sounds of other complaints I am not alone, but that is not comforting!
Lynn from Michigan
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Beverly Webb
January 3, 2009
Wont cancel my account
I have tried to cancel my account with acaipure for over 3 months now, , , instead they keep sending me their products and chargeing my credit card for these products i have not ordered.
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rebekalb42
January 3, 2009
Acai Pure Scammed me too!!!
BUYER BEWARE!!! SCAMMERS ARE GAINING ACCESS TO YOUR CREDIT CARD BY OFFERING A "RISK FREE TRIAL" OF THEIR PRODUCT BY SIMPLY PAYING THE SHIPPING. AFTER ENTERING YOUR CARD NUMBER, YOU ARE SHIPPED THE FREE PRODUCT.
MANY SITES LOOK LEGITIMATE AND CLAIM TO HAVE BEEN ENDORSED BY CELEBRITIES, SUCH AS OPRAH AND MAY EVEN HAVE FAKE TESTIMONIALS FROM PEOPLE CLAIMING TO HAVE USED THE PRODUCT.
LESS THAN 1 MONTH AFTER ORDERING ACAI PURE AND COLOTOX, I STARTED GETTING CHARGES ON MY CARD FROM MULTIPLE COMPANIES FOR RANDOM AMOUNTS. SUPPOSEDLY I AM BEING BILLED FOR A MEMBERSHIP, BUT I HAVE NEVER RECEIVED ANY MORE PRODUCT.
AFTER CALLING THEM, I AM PROMISED REFUNDS WHILE GETTING MORE CHARGES. I HAD TO FREEZE MY ACCOUNT AND HAVE NEW DEBIT CARDS ISSUED.
BEWARE OF THIS SCAM!!! DON'T ENTER YOUR CARD FOR ANYTHING THAT YOU ARE NOT SURE ABOUT ESPECIALLY IF IT IS NOT THROUGH A SECURE SERVER. I HAVE LOST OVER $500 FROM THESE SCAMS.
IF IT IS TRULY A "RISK FREE TRIAL" THEN YOU SHOULD NOT HAVE TO PAY FOR SHIPPING!!!
SOME TO AVOID:
COLOTOX, ACAI BERRY, BOWTROL, ACAI PURE, ACAI BURN, ACAI BERRY SUPREME, ACAI BERRY 500,
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James Dicj
January 3, 2009
overcharge
First complaint: I was only to be charged for shipment, but was charged the full amount.
Second complaint: Received second shipment, not ordered. Notified company by letter after failure to accept my calls. Notified credit card company. Returned product by registered mail.
Third complaint: Received third shipment. Notified credit card company. Will be notifying US Post office for possible mail fraud..
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Margaret M. Paquette
January 3, 2009
Overchargin
I originally sent a check for the $4.95 introductory offer. They then debited my checking account for $39.95. Don't know what to do about it. I will be calling my bank on Monday and calling themin Phoenix. I don't know what good that will do me though.
Maggie
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ALICE
January 2, 2009
fraud
was to receive sample trail for handling and shipping. Rec'd three packages of
something, trying to return. As all of the complaints are on line holding,
with know answer. My credit card bill i rec'd today had $44.85 CHARGE from
now known as ACAIPURE. fraud-fraud. what a SCAM.
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beverly clapper
January 2, 2009
added charge to debit card
sent for acaipure and colon xr trail offer to pay only shipping. didnt even take the stuff..looked at my bank statement. one is charging 78.00 and the other is charging 29.00 i was only to pay for shipping 4.95 each. went away for christmas and came home was busy and looked to see my bank business and see these fees. i am unable to reach a real person. i never told them to keep sending me this products. i only rec. the first and havent even taken since my dr. said no... i do not want any charges and want those charges taken off my debit card..
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Ann
January 2, 2009
unlawful withdrawl from my credit card
I signed up for a trial sample of acaipure. I returned it saying I didn't want it. I was supposed to get my money back but have had no response. They keep taking money from my credit account and sending more of the product. When I phoned, the message was that I would have to wait about 30 minutes for someone to take my call. This whole thing is a scam and I want my money back!
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AcaiPure
January 2, 2009
Charged for free trial and items not ordered
I ordered a S & H 4.95 free trial and was shipped and charged for extra items. I disputed (via e-mail) and they have charged me again for items I have not ordered. 2 charges this month. They cannot be reached by phone (60 minute + waiting time).
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