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MJM
December 28, 2008
unauthorized credit card charges
I saw a free trial for AcaiPure to pay only s/h of 4.95. I ordered it on 11/01/2008 and received it several days later with products I did not order, my credit card was charged 44.85 on 11/08. Since than, I have been calling the 888# AND BEING LEFT ON HOLD FOR OVER 120MIN. I have left voice messages to cancel and stop charging my credit card with no response. I have filed 2 disputes with my credit card company and am still waiting! I have again been charged and have not received product. I certainly DO NOT WANT THE PRODUCT, it doesn't work, I want my MONEY RETURNED!! What else can I do?
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Nan Scoggin
December 27, 2008
Returned trial offer-still billed
I ordered a trial sample from this company, received TWO bottles of pills, took three pills, packaged them up and returned them as they said to do within 30 days and am being charged $44.85 on my credit card. I am mad as heck. The price for the trial pack was supposed to be $4.95 which I expected to charged for and according to their advertisement I would be charged nothing more if I returned the amount of pills not taken but returned to them within the 30 day period. This is an out and out scam and these people should not get by with kind of thing. They are playing on the souls of those of us who want desparately want to lose weight and can't do it any other way. Shame on them!!! Nancy
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Tami
December 27, 2008
Credit Card Charged for product not ordered
I ordered a "free" trial of AcaiPure in November and was charged $44.90 on my credit card. I never ordered again and was sent another bottle in December with another $44.90 charge which I never authorized.
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Virginia McGee
December 27, 2008
Billed but not ordered
I ordered a free trial of the AcaiPure for $4.99 shipping, received it and now they are billing my credit card for $39.95 and have not received anything else. I did not authorize further charges. I want my money back and this shipment stopped. This is a scam. I wish I had read the complaints before I ordered the trial offer.
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Anita Edelman
December 26, 2008
Did not order product/my credit card charged
Ordered free sample, charged shipping only. Received another shipment of product, called to cancel future orders. My credit card has been charged every month since I cancelled which was in Ocober 2008, have not received any product. My credit card company has been pursuing this for me and I thought it was settkled. Today I received another credit card bill with charges for this product plus shipping. I attempted to call this company and was told that hold time would be 82 minutes before I could speak to a "customer dis-service person" These people are crooks of the worst kind.
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Donna Young
December 26, 2008
auto order
I tried a trial order of their product Acaipure, only to later find out I was signed up to a monthly shipment with a charge of 44.90. At t his point even if the product worked I would cancel because I feel this is disceptive marketing. Very misleading...
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Geraldine Sylvester
December 26, 2008
False Advertisement
received my Visa bill and have been charged $39.95 for this product. I originally ordered a sample bottle for $3.95. I called my credit card and they don't want to remove this from my bill. I told them over and over that there are numerous complaints on the computer about this company...
Comments
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LAV32727
December 24, 2008
they just won't stop
I called them to complain about them automatically sending me their product without my consent. They credited my account but now I've received two more shipments!!! I phoned to complain but had a wait time of 73 minutes on the telephone so I sat down to write them a pointed and direct letter stating that I did not agree to continue and to stop all shipments. What comes in the mail today but another darn bottle which I refuse to open and will immediately return to sender along with yet another letter possibly in BOLD PRINT AND I WILL contact my credit card company to ask how to block this company from being able to charge my account. What a crock of $hit this has turned out to be!!!
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Gloria Harrison
December 24, 2008
Will not cancel, continue to take out of my account
I wish I would have checked this out before I ordered the trial offer. I have returned every bottle that I have received, but they refused to give my money back. Since Oct. they have dipped into my account and withdrawn over 300 dollars. If you call them they have a wait time of between 75 minutes and 2 hours. (How convenient for them!) Yesterday, I finally was able to talk to a customer service person, Paul was his name. He told me that they are scheduled to ship another order on the 27th and it is too late to cancel. So, when I receive it to call back and they will give me a # to return it. Told me that all the money they have already withdrawn will not be returned because I did not call them for a return # but just had it sent back and refused it! There should be a law against this. If anyone has any ideas, I would love to hear them as to what we can do to stop this scam! Sincerly, Gloria
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garyt27
December 23, 2008
Bogus charges
Oprah recommended this product so I ordered what was supposed to be a free sample. Since I recieved the sample I have been hit with two unauthorized charges on my Discover card. (39.95&44.90) Be aware of this scam. Thanks Oprah. for nothing.
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