This is a scam. I ordered a free sample and I was charged $44.85 + the original shipping and handling charges.

Dear Sirs; the company in question has made unauthorized with draws on my debit card. I have called the toll free number only to told your waiting time will be 34 min. While I'm writing this complaint, I am stll on hold past the quated time. The amount they have taken so far is $39.95 on 11/28/2008 and again on 12/13/2008 in the amount of $44.90. Again I never authorized this transaction. I talked to a man and they refused to refund my money. The money taken on 12/13/2008. Tim (the person I spoke to) said that the product will be sent out Jan. 2009. Again I would like to know what can be done about this company? I can not afford to be taken advantage of for I am on a fixed income. Sincerely; Homer Mason

There is no website for AcaiPure. If you call the phone # they do refer you to a website with limited spaces for concerns. This company sends an email to which you respond to for something that you are supposed to be able to use for 2 weeks on a trial basis. What they do not tell you is that when you agree to receive the trial sample, you are actually enrolling in a membership that starts sending shipments every month! This was the fine print under "terms and conditions". Not only do you get ripped off for the 1st shipment which includes 2 items you did not order (you were supposed to opt out for these, according to a customer care rep), which they bill you for an additional $39.80 and then charge you for the "free sample on a trial basis - the amount of $39.95, but now they start sending this stuff to you monthly and you don't find out until you get your credit card statement. It is vey hard to get in contact with them. You must hold for at least 30 minutes or try the email approach & hope they get the message. After a very informative conversation with a customer care rep, you find out that you must return the shipment which is on its way to a different address - that you cannot refuse the shipment. You must pay a 15% restocking fee and postage and return postage. In otherwords, they charge you $44.90 and will only credit $33.95 back & you must pay for special shipping to make sure they receive it! The returns must go to: Fullfillment Center, Attn: CCN Returns, 12399 Belcher Road South, Suite 140, Largo, FL 33773 with a RMA # which the "customer Care rep" will give you. What a hassle to return the useless product that you should never have kept, received, or ordered in the first place. Judy in Georgia

Was charged for this product which I never ordered or received. From review of complaints against this company I understand it is for weight loss. As I have lost 15+ pounds in 2008 due to illness, this is not a product I would order even if it were free! How they got my CC # is beyond me, but I will find out. Anyone for a Class Action Suite?

I too was scammed but I was able to get through to these people. You have to wait between 30 and 45 minutes before they pick up. I guess it's to deter people from calling them.
My husband and I spoke with a manager named "Trish" (I put her name in quotes because I don't believe she was a manager and she studdered before saying the name so I don't even believe it was her real name). She answered our call immediately with an attitude. We told her we received a second bottle of AcaiPure even after returning the first. We told her we didn't want to pay for the return shipping since we canceled the whole thing a month prior. She told us "you're ridiculous to think we'll pay for return shipping". We were also charged the $39.95 and $44.90 even though I had USPS confirmed shipping that the bottle was returned and received by them. She thought she was doing me a favor by telling me she wouldn't charge us the 15% restocking fee, which was never mentioned before I ever ordered the trial bottle. I also told "Trish" about this website and she said that they get over 10, 000 orders a day and the people on this website just "don't read their terms and conditions before they order". I told her I'm a college graduate with a bachelor degree in business and that I read everything and did everything by the book and still got screwed.
So, today, once again, I shipped their bottle back to them. We're praying this is officially over but I have a bad feeling about it. I called Amex to put in a dispute for the charges in case they try anything. I gave Amex this website too in order to prove that they are scamming people.