Company answers the phone with message that "calling outside our normal working hours" or "Due to large volume of interest in product, the wait time will be 57 minutes."
I am unable to stop the mailings, stop the billings or get credit for unauthorized mailings.
Please help

Watch out for this company. Does Oprah and Rachel Ray know what they they are putting their names on? First, I called to cancel my order, waited 83 minutes to talk to a "live" operator. They, they instructed me to e-mail their "support" service about this. I did and never got a return response. I did get charge the full price and when I disputed this, again via e-mail, I never received a response. I finally called again and waited 76 minutes for a "live" operator. Ryan ("customer service" agent) claimed I never followed my term and agreements, even though the original rep told me how to handle the situation. He proceded to tell me they did respond to my e-mails under a different company name. With all of the virus' out there, who opens e-mails by unknown addresses? I asked him to resend me the e-mails and he told me he couldn't. I asked him why and he hung up on me. Now, I am out my $39.95 and I am very upset. I even went to the stage of cancelling my credit card they billed it to and they are resending me a new one so the AWFUL company doesn't have access to my accounts. Oprah, shame on you and your wonder product.

I too was scammed by the acaipure company. As a single woman with a fixed income, I was hoping to find something that might help me feel better and be more healthy. I received a full month's supply and two products I did not order. $41.85 was deducted from my charge account. I returned the product and have received no financial return. I also had $39.95 deducted from my account on Dec 1 and have received nothing!!!
I am telling everybody I know not to order these product.

Thank you for anything you can do to stop this scam.

I placed and order for a trail of this companies AcaiPure tablets after watching Oprah's show and they sent it plus some other stuff which I returned extra stuff and was to try the AcaiPure and then if I wanted to keep on ordering the would send more in 1 month.
Instead they have charged my credit card account three times for the following amounts, $33.92, 39.95, 44.90. I would like a total refund and am going to contact the Better Business Beurea to turn them in.

I got emails daily about AcaiPure... the next product to help lose weight naturally da da da da da... Then I saw Oprahs show and her support of it and thought.. hmmmm 4.95 for a free trial.. why now. I got the bottle.. tried it.. felt no different.. definitely did not lose weight.. even with modified diet... and thought that was the end of it.. (I printed the order page for the free trial.. nothing looked shady although there wasn't any order number etc. I check my bank account and find a 39.95 charge from this company about 15 days later... I tried calling the company was put on hold for 90 min then cut off.. twice.. I went to the website they tell you for complaints and without an order number it will not go any further... I called the company listed in director assitance and it too was a answering machine and I have yet to hear back from them. I am on a fixed income and 39.95 is ALOT of money to waste. What more can I do.. how do I get the bank to not process this debit in the furture?

thanks
PJ