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catherine mcKaskey
December 9, 2008
unsolicited card charges
I, like many others I am finding out, signed up for a "free"30 day trial sample of Acaipure...only received 5 pills which if taken at the rate of 2 per day as bottle sugest would go only 2.5 days. I guess long enough to know if i were allergic or some...however I keep being charged $5.35 per month AND $73.52 which at first i didn't know what it was because the merchant is in Saint Kitts And Nevis according to my banking institution. I had to look it up on google: UK col. Carrubean Island.RIGHT! when I called the 888 number I was directed to www.gohelpnow.com...got no where...then did the address WITHOUT the www in the front and got a webpage with directions...asked if I wanted to cancel 1)newsletter or 2) Acaipure. I canceled Acaipure (of course). They said I would receive an e-mail to confirm then they asked if I wanted to cancel any other product and they would check for me...so i thought "lets see"...and then they asked me for my credit card so they could check...uh!no!...I canceled my card with my bank. Also they have a PO Box in Orem Utah which is Home to MonAvie, a genuine company...they also use CNN report of MonAvie in their Advertisement. _Beware: MonAvie IS NOT related to this scam and is a genuine company. I am even wondering if there really is ACai powder in these little pills...
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Allison Porter
December 9, 2008
Fraud
My complaint is the exact same as another I read. I was charged 44.85 for products I absolutely did not order and have had no success in being able to speak to a representative from the company to demand a refund. I also can not find and order number which is required on the website to cancel my so called "membership". Beware of this company it is obviously a total scam!
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darlene anderson
December 9, 2008
excess charges - no product received
I ordered a supposedly free product and was supposed to only pay the 4.95 shipping. Then I was billed 44.85. then I received another bill for 39.95 and no product. Currently on hold for 15 min.
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BRENDA HUGHES
December 8, 2008
OVERCGARGED BANK CARD
I ORDERED THE TRIAL SIZE ONLY FOR 4.95 ON 11-12-08. MY SHIPMENT ARRIVED ON 12-3-08 AND IT ALSO INCLUDED TWO OTHER PRODUCTS WHICH I HAD NOT ORDERED, AND WAS ALSO CHARGED A FEE OF $44.85. I HAVE BEEN TRYING TO CALL THE 1-888-692-8352 NUMBER TO NO AVAIL. THIS ORDER IS COMPLETELY FRAUDELENT AND I ALSO BELEIVE SO IS THE COMPANY, AND THE PEOPLE REPRSENTING IT. THIS WAS SUPPOSE TO BE ON A THIRTY DAY FREE TRIAL BASIS, ONLY TWO DAYS AFTER I OPTED FOR THE FREE TRIAL SAMPLE, MY BANK CARD WAS CHARGED THE AMOUNT OF $44.85. I WOULD LIKE MY MONEY BACK AND WOULD LOVE TO GET HOLD TO OPRAH AND LET HER KNOW THEY ARE USING HER NAME AND PICTURE TO RUN THEIR SCAM BY!!!
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Lori
December 8, 2008
credit card charge
I signed up for a sample of product to pay shipping only. I was charged $44.90. I called the company---they explained that it was a one-time charge. I have now been sent the product again and charged $44.90 two more times. I am now trying to call and cancel my membership and can not get anyone to answer the phone.
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jennifer belcher
December 8, 2008
FRAUD/OVERCHARGING
I WAS SENT AN E-MAIL FOR A FREE TRIAL OFFER, FOR THE SHIPPING OF $1.95( ACAIPURE).THE PRODUCT WAS 3 WEEKS LATE, 2 OTHER PRODUCTS WITH, & WAS CHARGED $39.95. WHEN I CALLED THE TOLL FREE NUMBER, I WAITED FOR 1 1/2 HOURS TIL A MAN FINALLY ANSWERED.I WAS TOLD I COULD KEEP ALL 3 ITEMS AND BE CREDITED $20.00.WITHIN 2 DAYS, I HAD MY REFUND IN MY ACCOUNT.EVERYTHING WAS FINE UNTIL MY BANK NOTIFIED ME, A CHECK HAD BEEN RETURNED. DUE TO THE NOTICE, I LOOKED AT MY ACCOUNT. WHOA..THERE IT WAS... A $39.95 CHARGE FROM ACAIPURE.I WAITED 2HRS. ON THE PHONE & WAS TREATED HORRIBLY WHEN I ASKED FOR A RMA# & A REFUND OF $59.95.INSTEAD THE SUPERVISOR GAVE ME A RMA# & HUNG UP ON ME!!THE NERVE ...I WAS THE CUSTOMER WHY IS HE HANGING UP ON ME.TO MAKE A LONG STORY SHORT, THIS COMPANY HAS COST ME$90.90 INSTEAD OF $1.95 FOR SHIPPING.I WILL NEVER ORDER ANYTHING AGAIN OFF THE INTERNET, DUE TO THE FIRST TIME EXPERIENCE WITH THE COMPANY OF ACAIPURE.THE COMPANY IS A SCAM AND NEEDS TO BE SHUT DOWN.
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nona harman
December 8, 2008
fraud/charged me more and the started auto ship
I was suppose to get a free sample for just 4.95 shipping. Thay charged me 44.95 and added two products I did not order or want. I was charged a month later without my knowledge around 35.00 for an auto ship. I received no notification via E-mail and when I attempted to cancel. The phone wait was 63 minutes. I could not cancel online because I do not have an invoice number. I have not received the product they sent so I can't cancel without their invoice number. the product is useless and i wouldn't want it if it was free. Thanks, Nona Harman
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Geri L Beber
December 8, 2008
fraud
I ordered a sample from this company. I recieved more than I ordered and was charged 44.95. I returned the items
on the next day. I have not recieved a refund and was now charged another 39.95. I will report them to the FTC and the Better business beaureau. I have contacted my bank, but so far I have not recieved my money back, which would now equal 79.90 for absolutely nothing. Geri L Beber 07184
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pat milner
December 8, 2008
suppose to be a 14 day trial before account charged. ordered on nov. 17 account was charged nov. 19 for full amount of product.
terms was to be a 14 day trial period before a charge of the full price of the product was to be charged to my account. Order was placed on Nov. 17 and my account was charged for full amount on Nov.19. Only the sipping and handling charge was to be charged to my account.
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pat ware
December 8, 2008
charged for products not recieved
I may have ordered a trial but did not oreder anything else. I have tried numerous times to cancel the order and cannot over the web and by phone they never answer even though they give you a wait ime of over 80 minutes..I waited for over two hours and the phone was never answered. This is a b ogus site and should be prsecuted if some one can find how to do it. Pat Ware 228-475-5631 [email protected] |
