Was supposed to be a trial charge only of $1.99 but have been charged 3 times on my charge card for $39.95, $44.95 and $39.95. I have returned unused product with no refund but have disputed with my card's customer service department to get a credit.

I ordered Acaipure as a free 30 day trial period, on 11/10/08. I received the pills 11/29/08, and my account was debited 12/05/08 for 39.95. I called and was on hold for 75 minutes ( guess they thought I would give up), I was told that if you order the free 30 day trial and keep it. After 14 days they debit your account. SO, NOT REALLY FREE. Of course I disputed it with my bank, and explained that this company is famous on ripoff report.com for this, and they are freezing my account where it cannot happen again.

I ordered a free trial for Acaipure but immediately cancelled my membership both using their customer service line as well as through email. I also requested that they send a confirmation email to confirm that the membership was cancelled. Acaipure DID NOT give me any confirmation and I have discovered they ignored both cancellation requests and are continuing to charge my credit card WITHOUT my permission. I cannot even get in touch with a customer service agent to deal with the situation because every time I call, they say the wait is over almost an hour and a half long!

I called to cancel after receiving the first month after the free trial because I neglected to read the tiny print - my fault. They charged me 39.95. I accepted that and I was told they would cancel any further deliveries and charges. I just received my new statement and they took it out automatically again except this time they took out $44.90 and there was only 2 weeks between transactions. I have not received any new product either.
So what are we suppose to do? Let them keep taking money out of our accounts?

I took advantage of the free bottle for shipping & handling $4.95. Then I got a charge on Nov 8th on my credit card for $39.95 not even 30 days after receiving the bottle and then another charge on Nov 23 for $44.90. I have NEVER received another bottle since nor do I want any! When ever I try to call the message is my hold time will reange from 47 minutes to 87 minutes. Who has time for that??!!! I have gone back to the website & it doesn't have anything about future shipments or billings! This is totally WRONG! and needs to be fixed fast!

Diana B.