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December 4, 2008
charge but no delivry of product
Ordered and received one bottle of product...then two weeks later billed for another which was never shipped/received. Unable to contact by phone, message said to use website.
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December 4, 2008
charges for purchase not ordered
I ordered on line a sample of AcaiPure Dietary Supplement for $4.95 which I paid for by my Discover card on October 8. (Paid credit card bill on 11/24/08). Did not sign up for any more product nor have I received any more product, but on my Discover statement (closing date 11/25/08) there are two charges from AcaiPure. One 11/4/08 for $39.95 and one on 11/19/08 for $44.90. I never ordered additional product and have nor received any. Please credit my acount for $84.85 and confirm by e-mail. Thank you, Cindy Bell
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December 4, 2008
false advertising
I ordered a free trial of AcaiPure of which I was to pay $4.95 shipping and handling. This company sent the AcailPure plus other dietary aids. I ended up being charged $44.95. When I received my credit card statement I was also billed for supplements I neither ordered or received.
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December 4, 2008
charged and never received product
Emailed for free trial offer for the cost of shipping only. They took out shipping and 44.85 for an order. Per their terms I was not be be charged until after I had the trial offer for 14 days. Very obviously a scam. You cannot reach them on the phone. You cannot speak to a "live person". I am notifying the bank to not let any more payments come out of my account to them. Unfortunately I am out the 44.85 and will have no product to show for it. What can be done legally in a case like this? I know there are Government Agencies that deal in fraud but which one? Thank you
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December 4, 2008
charged for items not ordered
I ordered a free sample of Acai Pure and a few days later received Acai Pure, gum and a serum I did not order then was charged 44.85 on 11/5. I returned the unopened gum and serum on 11/14 to get reimbursed which I have not as of yet. Then on 11/25 I was charged 39.95. for what I don't know. Please take my name and account number off your automatic list and reimburse me for the last 2 shipments. Thank you, Judy Huseman
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December 4, 2008
supposed to be a one charge for shipping only of $195
I ordered one bottle that was supposed to be a free trail with one $1.95 shipping charge. It was sent to me and then I find a $39.95 charge on my credit card. Now another bottle is on the way and I must pay a 15% restock charge plus $4.95 for shipping if I refuse the shipment. What a rip off if you don't very, very carefully read the terms and conditions. There is no way to contact anyone to cancel the next shipment. I have tried with an hour wait on the phone.
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December 3, 2008
Charged me for two other items that i did not order. I just ordered the free trial bottle.
I only accepted the free trial offer plus 2.95 s&h. I
nstead of only taking out the 2.95 they took out 44.85 out of my account. I did not authorize that. They have me down as ordering 2 other products but all i ordered was the free trial. I want my money given back to me minus the 1 item i did order.
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December 3, 2008
RIP OFF!!!!
I WAS ALSO SCAMMED!!! I ORDERED THE "FREE" SAMPLE JUST PAY SHIPPING & DID RECEIVE IT. THE PROBLEM-DOESN'T WORK & THE NEXT MONTH THEY CHARGED ME $39.95 WITHOUT MY KNOWING IT!!
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December 3, 2008
Ripped Off
I odered a trail bottle of the product Acaipure. I was told that the cost was $4.95. I did not receive the product and my debit card was charged $44.85.
I have been trying to call the company since the day I put my order in on 11/14/08. You can never get through. I am on hold right now and the wait time is 47minutes. I will never order another product on line if the offer looks too good to be true. You got me this time...
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December 3, 2008
charged for (free tria)l?
offered free trial sent to me with additional products i did not ask for and was charged for. trying to say i did ask for them. they give me the link above to see my order and it is their front page ad only. then trying to charge me for additional amount of origional cost of free trial to cancell my trial offer. Exactly what is a free trial? last time i checked it meant no charge! so how can they come back and say that they are now charging me for my free trial offer?
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