THEY TELL YOU YOU WILL RECIEVE A FREE TRIAL AND IF YOU DON'T CANCEL WITHIN 14 DAYS YOU WILL CONTINUE TO RECIEVE FURTHER SHIPMENTS AND CONTINUE TO BE BILLED. i CANCELLED 3 DAYS AFTER RECIEVING PRODUCT AND WAS TOLD THAT WAS ALL I HAD TO DO. THEN 3 WEEKS LATER THEY TOOK $60.43 OUT OF MY ACCOUNT, UNAUTHORIZED AND SAID I WAS SUPPOSED TO RETURN THE PRODUCT WITHIN 30 DAYS AND BY THIS TIME THEY NEED THE PRODUCT IN TWO DAYS OR I OWE THE MONEY. HA HA DON'T TRY IT. BOTTUM LINE IS IT DOESN'T WORK AND YOU WILL OWE BIG TIME.

I was scammed just like the rest of you. I ordered the trial for AcaiPure at the end of December 2008 and received the shipment 2/11/09. I called on 2/16/09 to cancel my membership because I no longer thought I should be spending $40 a month on AcaiPure. Customer service told me that they would cancel any future orders and to return the trial package of AcaiPure to them once I received an RMA via email. As all of you can guess, I never received the email but I did get charged 39.95 for the trial bottle. Then the next month I received a 2nd bottle of AcaiPure and was charged 39.95. I called them again and was told the same thing as last time but they also told me to call their billing department to cancel future billing (and not very nicely either). I talked to Kevin and he said he would take me off billing. Did that happen? NO! Instead I received a 3rd bottle and was charged for that one at 44.90. This time when I called I had to leave a message but never received a call back. Fortunately I did not see another charge on my next statement nor receive any product. However, I cancelled my membership before the 30 days and I believe I an entitled to a full refund of $123.90. But no, they said it was my fault for not calling their customer service people and then their billing people.

AcaiPure uses deceitful practices. I thought I was just paying for s&h a 1.95 to just try out the product. All the products I tryed before this you just pay for the s&h you don't have to send back the unused portion. But because I didn't see the small print on returning their unused portion AcaiPure did charge me the full price of $39.95. When I called to cancel my order before my trail day was up the salesperson did not mention that I had to return the unused portion or I will be charge the full price. AciPure used deceptive practices banking on people not reading the small print because normally you don't send back the unused portion.

I want this service cancelled! I have called the 1-888-692-8352 several times without success. I have three bottles of this crap and no RMA number so I cannot return the unopened bottles...what a racket!!!
If I don't get a response to this complaint in 3 days I will be contacting the State regulatory commissions for both Indiana and Arizona.

Ms. J.A. Fuchs
8513 Brae Court
Mooresville, Indiana 46158

[email protected]

Acaipure is a fraud they took 79.90 out of my Account and when I told them I had sent my product back they are like we do not no where it is even after they have the tracking number that I sent them they still do not belive that I sent it in and Andrea said until you we get the product you will not get your money back I feel Ophra should be ashamed to be associated with this company, all they are is a big liar and they like to take peoples money out of thier banks and then screw them over big time. I guess we all learned a big lesson with this company they suck big time.Cindy in Texas