I ordered a free sample that was suppoesed to cost 4.95 to ship. They have deducted 44.65 from my bank account. This place is a total rip off. I had put a stop payment on it but the charge came in under a different name than the preauthorization name so the bank paid it. I get no answer from my e-mails either.

received trial offer and within the trial period cancelled the product and I am still getting billed for the product monthly through my credit card.

This company toke 39.95 from my checking account and I would like it back. it has not even been 30 day trial yet and the took my money. this was not authorized and is against the law to take something unauthorized. I called the number and waited an hour on the phone and no one answered. the recording stated i had 57m and 3s and I waited 1h 6m amd 3s and no one answered. will be calling bank to put out fraud alert on them and stop this payment from going out.

On October 20th, I saw an Ad on the internet for Acai Pure - Dietary Supplement. It looks very good as Oprah even adverstised this on her show. The Ad was supposed to be a free trial bottle with about $1.95 or $4.95 shipping and handling is all that is what I am supposed to pay.

A few days later I saw my checking accounted debited for $44.95. I immediately called the 888-692-8292 phone listed on the debit entry on checking account. The Rep I talked to said the other charges was for the small bottle of water hoodia and hoodia gum which I was unaware and for a small gum and small water bottle, I was overly charged. The person offered me a $20 credit which I was not satisfied but went ahead anyway. But in short I was charged $24.95 still for that supposed to be 'free trial shipment".

Nov 10th I saw another charged from Acai Pure for $39.95. When I called the toll free number, I was told that was for the Acai pure pill/bottle that because I did not return I was charged. I asked, it said free trial bottle, if we were to try it, for I think 30 or 60th day, how can we know and this was never discussed during our conversation on October when I first complained, nor this gimmick was not very clear and it is obviously the intention of this company was to deceive and scam people so they could over charge naive people like us.

I will be filing a charge dispute with my bank soon, but I would like to also request a refund and hopefully I do not have to settle this with my bank and had to close my account and debit card for two weeks, which is very inconvenient. Please send this to the proper authority or people so this company will stop doing this to others.

please contact me at 907 351-7322 if you have any questions.
Thank you for your help.

I ordered a free sample of the product and expected to pay shipping & handling. The product is Acaipure. They charged my account $44.85 on the 10th and I still have not received my free sample. Shipping and handling was quoted as $1.99. I called the telephone number for customer service and the wait time is 65 minutes.
Not only did they overcharge me, but they still have not shipped the product and they are impossible to reach ny telephone. You can not email them from their website.