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November 5, 2008
overcharge
Of course my complaint is the same as everyone elses. I ordered product and didn't uncheck? the boxes for the extra products and got charged for them. Haven't received anything yet, but when I do I have to pay to send them back and also a restocking fee. This is outrageous. I have ordered many items off the internet and have never been more disappointed. I thought I was smart about scams, guess not. This was a big wake up call. Most companys that you complaint to resolve the issue in a timely manner. Acai pure won't even answer their phones or there is a hour wait time, come on.
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November 5, 2008
Was charged more than authorized
I ordered a free trial but was requied to pay S/H of $3.95. The next day I was debited $44.85 on my credit card. I did NOT authorize that amount.
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November 4, 2008
charged for product not ordered/that was free
I ordered a free trial of AcaiPure for 4.95 and my account was cahrged 44.95 the first time and $39.95 the next month. I did not authorize either transaction. This is a scam and I will report this to the Better Business Bureau, the Dept of Commerce and my lawyer immediately as well dispute this with my bank. What a scam.
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November 4, 2008
over paid 4 junk pills
Purchased free trial size of Acaipure. Only $4.95 S&H. They billed my Credit Card $44.85 for extras, like diet gum and water. Not only did they charge me for that junk, but now today 1 month later they billed my CC for $39.95. Just got off the phone with the company they tell me its the remaining balance for my free trail. What they don't tell you is that it's 60 pills only 14 days are free. DO NOT fall for this. They don't even work. I threw them out before 14 days. SAVE YOUR MONEY!
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November 4, 2008
charging my bank account for more product not ordered
i ordered this bottle of diet aide pills for a free trail offer deal was pay only 1.95 shipping and handling now they charged my bank account 39.99 thru my debit card tryed to call the customer care phone number and the wait time because of call volume is 45 minutes and they tell you this every day you call. i want my money back and this charging of my account to stop how do i accomplish this?
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November 4, 2008
unauthorized charge
ordered free trial sample for 4.95. called when i received the sample on 10/15 i called & spoke with a person named john to cancel my membership. on 10/31 my checking acct was debited for 39.95 from acaipure. i am disputing this charge with my bank as an unauthorized purchase. scams like this make me not want to purchase anything again online.
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November 4, 2008
charged my credit card more than authorized
I ordered free trail of Acai Pure and was charged $44.85 on my debit card instead of the shipping fee $4.95. This is a scam. I have not received my product.
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November 4, 2008
Sending unauthorized shipments to my home & charging my credit card for them.
Received a free bottle of product, only paid S&H as advertised. Did not authorize any further shipments or charges to my credit card. Company does not answer phone in order for me to get a return authorization for the return of the product. They continue to make charges to my credit card which are not authorized. I've contacted my credit card and disputed any and all charges from this company. They apparently are a complete scam and should be avoided.
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November 4, 2008
canceled and refunds
I canceled and returned product in Oct 2008 I was told I get a refund and now they are still taking money out of my account.STOP NOW
christine guillotte
315 nygarrd st
oregon wi 53575
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November 4, 2008
over charge on my acount
this company has charged me three times for 1 sample, $1.99 is for shipping charge for sample, then they took out $39.95 + $44.90
i want my money back
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