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November 4, 2008
overbilling
I ordered the free trial of Acai Pure which was supposed to be with shipping charge only of $4.95 and was sent Hoodiburst Gum and Hoodiawater which I did not order but has been debited out of my account. The customer service line keeps you on hold for and indefinite period up to 30 minutes or more.
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November 3, 2008
Cannot get refund for trial product
Order the trial and it was shipped with other products they claim you need to take with the Acaipure. I immediately tried to contact them by phone...no answer...told a 42 min wait. I then emailed and told them I was returned the product and expected no further charges (other than the $5.95 trial charge) would show up on my account. They have charged me $44.95 on 9/28 and $39.95 on 10/27 and I can't get any one to respond to me!!! I phoned my bank and they are trying to get these charges stopped and credited. This product does not work and this company should be stopped...they use false advertising and will not return your calls or emails. I will pursue legal action now! Companies like this spoil it for all the good ones!!!
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November 3, 2008
charges for products not ordered
I have the same complaint as I just read on your first page. This company will not let you get to a person via phone to complain and they keep sending products, charges to my credit card and I can't get rid of them. I am shipping back (at my expense) the first package which has an exact same chage as the other customer said: $44.85 and then $39.95. I don't even know what the last charge is supposed to cover.
I will turn them in to the BBB also but really want to know how to stop shipments.
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November 3, 2008
Billed for items not ordered
Billed for items not ordered. upon attempt to reach company told I would be on hold for 45 min. Web site non-existant...
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November 3, 2008
Fraud
Charged my credit card for an order never placed and have not received. On hold with company--told me it could be 48 minutes before it is answered. Unbelieveable!
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November 3, 2008
send unordered products
Buyer Beware! Sent products I never ordered. I canceled with time, sent unopened product back, then was charged an additional 39.95. Company is a scam!!!
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November 3, 2008
refusal to credit shipping & RUDENESS
Upon returning their "weight loss product", (nothing more than a LAXATIVE) which INCLUDED a $10 pkg of gum I did NOT order, and seeing on my Chase bill they did not credit my return shipping for a fraudulently advertised product, the 1st "rep" was rude, refused to transfer me to a Supervisor, but finally did. When he got on the line, he rudely stated "we do NOT reimburse s & h" to which I asked "may I please say something?" & he again just flatly stated "we do NOT reimburse s & h", AND, disconnected me! I will be reporting this also to the Better Business Bureau.
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November 2, 2008
diet pills
Pills sent along with drops that cost over 39.95 plus gum of 9.95 are crap. Only thing that happened was 200.00 medical bill for stomach problems. Caused great abdominal distress.
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November 2, 2008
keep getting charged for a product i never recieved.
I AM GETTING CHARGED FOR A PRODUCT I NEVER RECIEVED . THIS WILL BE 2 TIMES WITHIN A MONTH. I AM REALLY SICK OF IT. I CAN'T AFFORD FOR THIS TO KEEP HAPPENING. OUR ECONOMY IS BAD ENOUGH. I NEED TOO CALL THIS COMPANY. TOO SETTLE THIS MATTER RIGHT WAY. IT'S SAD HOW THESE COMPANYS CAN TAKE ADVANTAGE OF PEOPLE.
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November 2, 2008
Over Charge
I got online to see if others had complaints about AcaiPure Dietary Supplement. I too ordered a FREE sample of AcaiPure for shipping charges only, received extra products and was charged $39.95. Buyers Beware!
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