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October 23, 2008
Overcharge
I want to warn everyone of this company and how they scam people.
I ordered a trial of the Acai pur for $1.95 shipping. When the charge went through on my credi card it was for $41.85. They added products for Hoodia that I did not order. I emailed their customer service department two days after ordering the trail offer to cancel my order, with no response. I received the products almost a month after ordering and still have not been contacting by their customer service department so I can return their products, I have emailed and called numerous times. I have not tried anything they have sent me and do not want to. My bank is still fighting this dispute.
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October 23, 2008
I did not order this product
I did not order this product . this is a scam. I was trying to get airline ticket but i quit when I saw there was participation required . I just looked at your ad but did not fill in my credit card info to purchace your product . I am on disability and cannot afford this produce and would not have ordered it . if it comes in the mail I will return it to sender unopened.and expect a full refund. This is a matter of fraud . as I see it and I will take it to my local tv station for help and to the better bussiness beaureu. I hope to have a quick resolution to this problem. My phone number is 530 589 2150.
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October 23, 2008
charging credit card more than agreed upon
Ordered free sample plus shipping for $4.95 Charged card for $44.82. Tried to email and call but no response . Had to have my bank dispute it. Not consumer friendly.
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October 23, 2008
unauthourized charges
I REFUSE to pay charges that were applied to my credit card. I wanted the trial only
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October 20, 2008
My account was canceled several months ago and I have charge another39.00 dollars for something I didn't recive.I want my money refunded.
My account was canceled several months ago and I have been billed again for 39.00.I would like my credit card refunded.
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October 20, 2008
charged more on c.c. acct. than was suppose to.
i was to be charged $1.95 for s&h only. to try this product.
they charges my credit card $41.85. i will be calling c.c.company to dispute charges.
i tried to call company and phone stays busy. will keep trying to get through meanwhile.
i will also send back product if they dont charge right. i havent opened package. my c.c. will give me what advice to do.
thank you
starlen james
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October 20, 2008
charging for product
Originally last month I signed up for a free sample after reading Oprah Winfrey had lost weight with this product. The product arrived but I was afraid to try it because of certain medical problems I have. I did not return it then as I thought it was a free sample. Then when my visa statement arrived I found not one but two charges from Acaipure. One on 9/2/08 for $44.85 and one on 9/22/08 for $39.95. Then two days ago - without any order being made by me - another bottle from Acaipure arrived with an invoice of $44.90 stating this amount would be charged to my credit card. What kind of a scam is this? I am going to report this directly to the Better Business Bureau and am returning ALL this product today and these charges had better be reversed on my credit card
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October 19, 2008
over harged
WAS OVER 40.00 DOLLARS. What can I do???
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October 19, 2008
overcharge
I was grossly overcharged like so many of the others. The only reason I ordered, besides the free sample and $1.95 shipping, is my husband saw that it was endorsed by Oprah. Does she know about the scam?
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October 19, 2008
Charged my account without permission
I responded to a free internet offer for a sample of the Acaipure product for shipping cost only--$4.95. My account was billed $14.95 and I was sent the free prduct and a pack of gum for $10, which I had not requested. I have since been charged another $39.95 and I have no idea what that is for. I will be contacting my bank tomorrow. I tried on numerous occasions to call the Acaipure Customer Service number but it is always busy. Please help. Thank you!
SVBarrett
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