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October 17, 2008
unauthorized charges
paid for free shipping ONLY and had $39.95 taken from card accnt.These people are crooks and Oprah should have to account for her involvement and advertising for these creeps !
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October 17, 2008
scam charged more than indicated
I ordered a weight loss product from them on a free trial basis and was to only pay 4.95 shipping and handling. When I checked my bank account I was charged 44.85. I then looked up the name nexted to the charge and found that they are a scam. I tried to contact them by phone, but no one was available and they kept putting me off. I then emailed them and I am awaiting an answer. I contacted my bank, but in order to get any thing done I have to write them a letter disputting this.
Please let me know what to do.
Thank You
Lisa McBride
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October 16, 2008
Not ordered/not received
I just found out from the bank that instead of two charges there are 3. the $4.95 charge was charged at $44.85. That makes 2 additional charges less than 15 days apart. one at $39.95 the other at $44.90, neither approved and product was NOT received.
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October 16, 2008
sent products I did not ordered
I ORDER ONE PRODUCT AS A TRAIL INTRODUCTION AND I GOT TWO OTHER PRODUCTS THAT I DID'NT ORDER THE AMOUMT IS $ 44.85 . I DO NOT WANT YOU TO CHARGE ME . aLSO IF THE WANT ME TO SEND IT BACK THAT A PROBLEM. PLEASE CALL ME 909-631-1686.
THANKS,
kATHY
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October 16, 2008
charged 44.85 for a 1.95 free offer of Acaipure
Ordered the free offer of Acaipure, supposedly praised by Oprah, with 1.95 for shipping & handling.
44.85 was charged to my credit card.
This wasa just done a couple of days ago so I haven't received anything. & I don't care. Does Oprah know?
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October 15, 2008
False advertisement
I ordered a bottle of Acaipure at the price of shipping and handling after getting the as seen on Oprah show e-mails for the price of $4.95 you only pay for shipping and handling and was charged $44.85 and put on a continous billing plan. I can not get through to customer service, and the e-mail address says invalid. Where is Oprah now?
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October 15, 2008
Unapproved charges
To whom it may concern,
I only ordered free trial of Acai Pure and I only agreed to pay for the shipping. I ordered one for myself and one for my mother. the charge for shipping is $4.95 each so I expected $9.90 to be charged to my debit card. company charge $44.85 twice to to my debit card. I called your customer service department this morning. I reached a rep who was very rude. I do have an accent, but I hae never had trouble with anyone understanding me. (I actually work on a front desk talking to patients everyday) I had to repeat myself several times. The rep was unwilling to try to understand me, he told me he has a problem with speaking to people with an accent. I then asked him if there was anyone who didn't have a problem.He told me every rep in the company only speaks english. This is discrimination. I am a US citizen. I became angry at this point and asked to talk to his boss. He hung up on me. His behavior was totally unacceptable. It took me 2 hrs to reach another rep. I explained my situation to her. she indicated there was no way to fix it the items had been shipped. because of the experience if the items arrive I will refuse the shipment and I have already disputed the charges at my bank. and will call the attorney general and report it to the better business bureau.
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October 15, 2008
charged on acct very rec'd
they charged my account 41.85 for a free trail offer that I never received and I can't get a hold of they either via phone or email. Someone should do something about this company and Oprah should tell her viewers not to buy this product.
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October 15, 2008
Unautorized debit
I received a debit on my checking account in the amount of $44.85. from ACAIPURE. I did not authorize this and wanted it credited immediately and want nothing to do with this company. Please send me an email for confirmaton or call me at 217-259-6948
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October 15, 2008
Acaipure capsules
I purchased a free sample of ACAIPURE capsules & paid the S & H fee of $4.95. This produst was endorsed by OPRAH so I thought it was safe to buy. When I checked my checking acct. I was charged $44.85 instead. I went on line & found a letter by Caprica Brown & found she had been duped too. I called the number she called but no one answers now. I've left multiple messages and e-mails with no return.
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