Acaipure

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1 stars
(722)
Category: Lifestyle

Contact Information
United States

Acaipure Reviews

Ralf April 21, 2009
Scam and stealing
I Ordered the 14 day free trial and the product made me feel sick. I called and canceled and was told the order was canceled and there would be no further charges. I was going over my statement and found a charge for 39.95. I called acai pure at 1-888-692-8352 and spoke to a very rude customer service agent who told me the charge was because I didn't return the product contrary to what I was told before when I inquired about canceling my order. I am now going to take further action against them. Including going to the bank and reporting them to authorities.
Diane April 21, 2009
False advertising and charges that were not authorized
I requested a Free Trail offer from AcaPure. However, The company continued to send me monthly shipments. I tried to contact them numerous times and could not get thru. One time I call them and they stated it would be a 90 min wait and I waited on hold and then someone picked up the phone and hung it up. This went on for 5 months . I spoke to my credit card company and they stated that I have to resolve it with the company. I finally got in touch with someone at this company and they stated I could not return the product it is past the 30 day... Well of course it is because I could not get thru to them to cancel this order and return it to me. I paid close to 40.00 each for this and still have them in their own packaging... He agreed to just credit my acct 15.00 per 5 months however I still feel all charges should be taken off my credit card acct.
Diane Everett April 21, 2009
would not credit my account for returned product
I ordered the $4.95 trail of Acai-Pure Supplements from Acai-Pure.com. There phone line is located in Phoenix, AZ. After receiving and speaking with my physician, he told me to absolutely NOT take this product and return it. I called the company and told them I was returning it and they gave me instructions on how to return by confirmation delivery method at the Post Office. I still had time for it to arrive. I did this and called them on the day the post office told me, and I saw that it had arrived at 8:06 am. I then later looked at my online banking and found out that later that same day, I was charged $39.95 for the monthly supply of the product.

I don't know how to get to anyone to resolve this product. It was returned to Fulfillment Center, Attn: CCN returns, 12399 Belcher Road, Suite 140, Largo, FL.

The more I have called, I have just been hung up on.

How do these scams stop?
Janet Gray April 20, 2009
Scam
I discarded my "Free" sample as it raised my blood pressure alarmingly and cancelled the product.

Not enough!!

I was subsequently charged $39.95 which they refused to refund after showing me that buried in the terms was that I must return the bottle to cancel the contract. I cannot return the bottle. Thus they refuse to refund $39.95 but will give me a credit of $15.

What is this??
stephanie April 17, 2009
my account was charged after membership was cancelled
I had canceled my membership with acai pure and they continue to charge my account 39.95 each month. I don't receive any products and the phone number listed for them on my bank statement has been disconnected. I have no way to get in touch with these people to refund my money and to make sure that the charges are stopped.
JOHNSON April 17, 2009
fraud /charging my account
I ordered a trial order of the acaipure product and cancelled the auto shipment and they continued to charge my account there after, and after calling number after number I was told from one number 1-866-484-2863 that they could not locate me in there system so I would just be out of luck and then I was given a fraud email address where no one responded to my email .FRAUD!!! BE VERY CAREFUL I also had to change my account .
XNAVY2007 April 16, 2009
Charged Double
I am writting this for my mother who was ripped off by this company. She was to emberessed to do it herself . She 73 and lives off of Social Security only. She was charged one month ago $79.90 Their customer service told her if she sent it back they would refund her money. She did that. All she got back was $20.00 Was told the rest would be refunded once they recieved the product back in the mail. Now here we are one month later and now shes been charged $79.90 again, not once, but two times. Called the bank just this morning and they said there was nothing they could do since it was done on a debit card. WTF???? No wonder people hate the banks right now. I tried to find this companies web site and surprise surprise, its no longer up and running, at least I have not been able to find it. Plus the customer service phone number to this company that my mother called is no longer active. GEE another surprise. I contacted my old JAG officer. He reccomended everyone flood the all the news agencies, FOX NEWS CNN, LOCAL ETC ETC. Also flood OPRAHS phone lines and email. Which I fully intend to do. Sooner or later they will have to respond. AND THE NATIONAL MEDIA WILL HAVE TO RESPOND. He also said everyone should get together and launch a huge class action lawsuit. Just one or two people complaing to the company won't acomplish a single thing. It will take everyone who was ripped off by these people. To get them to take us all seriously. Just complaining about it on compaint boards won't get anything done. We have to get nasty and hardcore with them. Thats the only way anything will get done. Hell im even thinking about trying to contact that Erin Brockovich. She knows how to deal with and excuse me for saying this. (ASSHOLES) Well good luck everyone.
machelle April 14, 2009
unauthorized charge
I lost my cool with your little customer rep Brett or Brent. I called asking about the charge of 44.90. he was very cocky, not helpful, the seccondtime I talked to him I called him a dick. I don't know who hung up first. I went on the website and was not able to locate this supposed disclaimer about the charge of the pills that he read to me over the phone. I won't waste my time going through everything wrong with your con, I am letting you know I need an RMA number to return the stuff on the way to my house THAT I DID NOT ORDER and i have placed a "dispute of payment " on the 44.90 charge.
martha bobbitt April 14, 2009
STILL CHARGING MY ACCOUNT
I ORDERED THE PRODUCT AND THEN COULDNT TAKE IT SO I SEND IT BACK BECAUSE THERE WAS A RETURNED POLICY SO THEY REFUNDED SOME OF MONEY ON MY CARD BUT ON THE SAME STATEMENT THERE WAS ANOTHER CHARGE FROM THEM BIGGER THAN ANY I HAD HAD SO FOR. DONT KNOW WHAT TO DO . THANKS
Elizabeth Gonzalez April 13, 2009
Charges to my credit account
Fit-Fac.com Complaints - $29.95 charge on ckg account


$29.95 charge on ckg account

Complaint Rating:
Company information:
Fit Factory
United States
Phone: 1-866-407-1022
fit-fac.com

Had a deal to get a supplement (Acacia (sp?) Berry for free paying only the shipping.
When I called to find out who charged me for what, they told me in the fine print it said something about a membership and not canceling within 7 days...

I have been try to contact but it is always bussy. I need someone to contact me. They have been charging my account since 12/08.

Could someone contact me at [email protected].

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