Their claim “Lose up to 1kg the first 3 days, Lose up to 3kg the first 5 days, Lose up to 3kg more the next 7 days”
After taking Acailslim and Colon cleanse for one month I actually put on 1 kilogram. Feeling ripped off, I emailed Acailsim for an explanation. Instead of having a light bulb moment and asking for my refund, I followed their advice and kissed my $200.00 farewell for my stupidity. A second member of my family also took Acailsim with no weight loss. Here is their compassionate reply when I emailed them for a refund.
Unfortunately the money back guarantee is for a period of 30 days only. As your order was received AU(Nov 5, 2010 9:08 AM) more than 30 days ago it is now well out of the 30 day guarantee period and we cannot provide a refund under the terms of the guarantee.

I ordered a 14-day trial of this product on November 4th. My receipt indicated that I will receive the product within 4-7 business. At best, you have 10 days to try this product. In reality, you have MAYBE a week. Nowhere on my receipt does it indicate they are sending me more than the 14 day trial. I received the product on November 10th. Not only did the product not work, it made me sick (and, yes, I followed the directions). I canceled my subscription on November 17th, received a cancellation confirmation number and was advised that I would be charged $86.93 for the product. When I asked what I was being charged for, they indicated that I was sent an entire month supply of the product, not just a 14 day trial. I advised that I only agreed to a trial package being sent, not a month supply, and that I would be disputing any such charge. The representative indicated that unless I return the remaining product, I would be charged the full month's supply. I was then emailed return instructions indicating I must insure the package and get a return receipt for proof of shipping. The return instructions also indicated that unless the product is returned BEFORE the end of the trial period, I will be charged a full month supply. I had a week to try the product, decide whether or not it was for me, return it AND have the company RECEIVE my return. Not only do they fail to disclose that you are receiving more than a 14 day trial which you will be required to return (so are they providing new orders with returned product that was already supplied to someone else?? My, how sanitary!), they fail to disclose that you will be responsible for the expenses incurred to return the product, which ran me another $5+ with insurance and tracking. Most importantly, they don't fully disclose the return and refund procedures until you actually cancel. Nowhere, not on their order form, product packing, receipt, does it indicate you are receiving and will be responsible for a full month supply with this "trial" package. And did they receive my return? Of course not! When they were provided with tracking information, they claimed that they had a backlog of returns sitting in their warehouse waiting to be processed. This company's business practices are deceptive and I am sure any court of law would agree.

Charged for free product

Product arrived. Decided it was not needed. Telephone the freephone number and were told that we were covered by their 60-day refund return guarantee. returned items well within the 60 days (got signature off Royal Mail Tracking system). called after 4 weeks and was told that a credit of $79 had been issued on 16th September. now 25th November and the refund of GBP50 has still not been received. Judging by the accident of the staff we have spoken to the call centre is somewhere in the Americas but don't know where. Return address was in UK. This is a different problem with a company who already seem to have a stack of complaints against them albeit regarding the actual product rather than the after sales service. Your suggestions on where to go from here would be appreciated.

These people are absolutely disgusting the way they operate...something needs to be done about this. It appears that they have ripped off a number of people like myself by advertising a free trial - and then charging the full amount for the product anyway. First of all I DID NOT even receive the trial product, then I got a nice surprise when I checked my account becasue they withdrew $87.62. When I tried to call the phone number on the bottom of the advertisement (866-989-8945) the phone was never answered. I was left on hold until I finally hung up! Imagine how much money these scammers are making out of people? PLEASE DON'T BE FOOLED!!!