AcaiX3

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Category: Business & Finances

Contact Information
United States

AcaiX3 Reviews

mmm April 24, 2009
I want a refund
I ordered the free trial for acai berry and never received it. I have been charged for 2.79 and 88.55. I received the product today I want to return and and get a full refund! Cancel any further orders! I need to know how to do that if nobody can find my account?????????
alex decleene April 24, 2009
unauthorized charges
This company fraudulently charged my account $88.55 . They never sent my trial product. They stated they had no physical adress for me. They were asked why they did not contact me via email...silence on the line. They refused to credit me for the product and trial I never received. I asked to speak with a supervisor, and he refused stating a supervisor would not come to the phone. All the while, I had my bank conferenced in to here this conversation. The nice banker interjected that she would immediately open a fraud claim and that the merchant was unwilling to be of help. The banker was confident that she could reverse the fees, but it takes time. I had to cancel my debit card and play the waiting game all because acaix3 is shady!!!
I want the world to know that this company is fraudulent! DO NOT fall for it.
jMc April 22, 2009
FRAUD CHARGES
As with the other complaints I also had a charge posted to my account for 88.55 and neither got my trial bottle but did not get the month bottle to return to them to get the refund. If you have not gotten the trail bottle call your card company and dispute the charge. Not receiving the trail bottle negates whatever they claim is in the contract, which by the way is not even legible to read. In order to have cancelled the transaction you had to call within ten days of the receiving the trail bottle. <br />
As many have not gotten this trail bottle nor the month bottle negates all transactions since the company has not delt in good faith with the consumer. i have contacted the Better business bureau and the state attorneys off ice here in Illinois and have filed criminal charges agains this company. Yes they have been able to change the information on the website and have supplied bogus email information but the credit card amounts billed have been sent to a particular party and collected, thus leaving a trail to be followed.<br />
call and dispute the charges. when your dispute letter arrives to be filled out, print up all the complaints on this board and attach them to your dispute letter. there should not be any problems getting your money back
S. McLane April 20, 2009
Fraudulent charge
Spoke to cs @ 11:10 a.m. EST (company is in Mtn Time Zone) on 4/20/09 at Acai Fulfillment Center @ #1-866-951-1393 and spoke to Rachel, employee #12068 (she would not give her last name). I told her I wanted a complete refund for the $88.55 which was charged erroneously on 4/16/09. I didn’t receive my trial bottle till Monday, 4/13/09. Rachel stated that the trial period was for 10 days and I should have received my bottle by 4/8/09. I told her there was no contact info on website and she stated the “terms and conditions” has a telephone number and the email address might not be the best way to contact them. She gave me the address of Acai Fulfillment, 405 East/12450 South, Ste I, Draper, Ut 84020. Write RETURN #: 1073174-042009-12068. I have, also, cancelled all other orders for this product and was given the confirmation cancellation #042009-260-5606. I was told as soon as the bottle is received, I need to send the bottle back with the Return # above-referenced and will receive the full $88.55 credit within 7-10 business days. Call ended on 4/20/09 @ 11:16 a.m. EST. Let's see if I get my refund. I am going to the post office to present "mail fraud" and internet fraud initiation will be on going. Hope this helps you.

S. McLane

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