I too was scamed by this company...I ordered the "free sample" 60-day money back offer with the AcaiX3. When i received it like others it was in a white envelope with nothing inside except the bottle, a day after that I received a "free" Nature Pure bottle etc., not reading the "fine print" as I was told later I did not realize that they would be charging my credit card in the amounts of $89.31 and $87.13. I called the numbers listed on my bank statement (used my debit card) and actually spoke to someone at Nature Pure (1-866-267-3025) after starting no refund, to half refund, I told her that I would contace BBB that this was a scam etc, she promised to repay the amount of $89.31. We will see what happens...Then to the AcaiX3, started calling the number (866-481-0090) from my statement, recording to cancel product press 1 etc., finally got the option to speak to someone, after holding 28 minutes I started looking elsewhere, needless to say cannot get ahold of anyone... The bank is cancelling my credit card number and filing fraud charges...THIS IS SO SAD!!!
The pills did NOTHING except to increase my migraine headaches!!
BE CAREFUL...I have learned my lesson, wish I would have looked here first. If anyone ever gets ahold of them, please let me know.

I do make a mistake order online and give out credit card # on shipping charges for the first time that after the trial bottle, they charge me the first bottle with full price 88.55 that I call back and cancel and told me to return the bottle once I received to get a refund. From April21 till now, I still not getting my full bottle, but they already withdraw the money, this toll free # on my account, call and told me that they are third party, do not handle refund, unless, i give them the package back, how can I send something that I never received it. ACAI IS cheating and not honest to customer, their customer service is just a third party person do not care or help you at all...what kind of services, trial bottle with 15 pills which is not helping you at all...

I too was scamed by real tech. ordered samples only, But then they started charging my checking account for product i did not order. Could not contact them. What I did was Cancel my check card and was issued a new one so they could no longer charge my account.

This web site business "masks" the direct address to cancel an order for monthly shipping.
The agreement notes are at the bottom of the first homesite page - not where one would ever expect - plus the font was miniature in size As I read through the site pages - multiple pages - I was pleased because I was looking for the auto-charge notes. Didn't see them on any sales pages.

When I was pleased to finally see an offer for "free trial" which would allow me to test the product and then sign up for it if it worked, and had signed away my address, credit card, etc, and hit the send on the info - THEN the details showed up.

No address was clearly available to cancel immediately. I called the only number that I could find and the guy told me how to cancel and the time frame. I wrote a hard copy letter (which I have and have the post mark on it - as it was sent back ) and all of this safely within the time frame to cance.

I received a package of ACAIx3, sent it back to the manufacturer with copies of my cancellation letter, etc. They wouldn't receive and forward the package to the ACAIx3 people. It was returned to me the same day they shipped me my 2nd bottle.

Thank heavens I saw this site and found the real number to call and cancel. They still refuse to refund me any money since "you didn't follow the policy for cancellation" - This was not so, and I feel totally scammed by this company

I clicked on a box for a free sample plus shipping, when i did so the terms in conditions popped up and then disappeared. I had no confirmation email, no customer service ph# was listed in terms and I have called for the past 2 weeks AFTER my bank providing me with the phone number. Unfortunately, i was disconnected over and over again.

My Fiance is an attorney and we already have documented over 1, 209 complaints and are determined rto close this business down. Fortunately, i was tetsting their integrity signing up in the 1st place and it is clear they have none.

Note to impulse buyers: Have a specific account for "unknown" companies wanting your banking information online and be prepared to close the account immediately, if you do not receive a valid ph#, website and complaint address. I hope NO ONE has to go therough the headache so many others have endured.

Best of luck!
Jessica