On November 19th I ordered the Accai product. I received it on the 24th of November. I was under the impression that I would have to cancel the order 14 days after its arrival. During this time I went thru a period of financial struggle and was haggling with my bank while my phone was off. When my money was finally released, I checked my current transactions to find that over half of my money was deducted thru this diet system. The product works. So there is no need for them to continue frauduently obtain funds. Speaking to a customer service representative resulted in a call back that I never received.