Accessmember

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1 stars
(4)
Category: Business & Finances

Contact Information
United States

Phone number: 866-389-3868

Accessmember Reviews

IloveStyx December 4, 2009
Unauthorized Charges
I also received a $24.82 charge on my debit card, after signing up for a free sample of Purely White and DazzleSmile teeth whitening products. When I did this online, there was no documentation as to "joining a membership" for this company or any others related to it, only a free sample for $1.95 each.

I contacted the company today and after being on hold for about 10 minutes, I spoke to a rep who was short and rude until I explained that I wasn't mad at her, but I wanted her to know that I was the victim and she was working for a fraudulent company, and that our Country is in the state it's in because of crooks like this. I also found out that I was being charged for an online weight loss membership?????

She did give me a cancellation number, but said the money would not be refunded because I "agreed" to it. After contacting the company and receiving this information, I can now file a dispute with my bank. Lesson learned???? Don't buy anything online unless you know it's an valid established business, or at least Google them before you do it.
ShazandJoe November 9, 2009
Unauthorised charges on my credit card
I rang as soon as I ordered my original order for DazzleWhite as I did read the small print, to cancel these extra subscriptions but am still being charged for them!!!
fsuflick November 6, 2009
Refusal to provide any customer service regarding fraudulent charge
After finding a charge of $24.82 on my Visa, I called to dispute this and was hung up on after the supervisor repeatedly stated that they illegitimate charge would not be refunded. They claim that I needed to opt out of their weight-loss info service when I signed up for a separate dental product, and that now there is nothing they can do to refund my money for this service that I've never used or wanted. Their customer service representatives were rude and disrespectful, including hanging up on me instead of assisting me. This company is crap. It profits off of fraudulent business practices and then defends these when questioned about them.
June M. Protani October 2, 2009
UNAUTHORIZED CHARGES
Post Date: 09/14/2009; Transaction Date: 09/11/2009; Reference # 05130779255091201453109; MCC Code 5499; MCC Description: Miscellaneous Food Stores-- Specialty; Amount: $6.21 plus $.05 International Trans Fee charged to my Master Card. All these charges began appearing on my credit card after signing up for a "Free Trial"with Dazzle Smile and Whitesmile (Clean Whites) on August 25, 2009. On August 29, 2009, I called both Dazzle Smile and Clean Whites cancelling my "Free Trial". I received no product from Accessmember, have no idea who or where they are located, but my Master Card was charged $6.21 plus $0.05 International Trans Fee. This is a scam and effective October 2, 2009 I had my Master Card blocked in the hopes of resolving the problem.

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