I want to share my bad experience with Accor Advantage Plus.
Hopefully others will not be a victim like me.

It was started in a travel exhibition in Bangkok in 2008, where Accor group display their range of hotel.
I was interested with the offer of a membership of Accor group, they said that they'll give a compliment voucher to stay one night in any participating hotel in Accor groups Asia.
Thinking that Accor was a reputable hotel group, I bought the membership for THB 5, 500 (I don't remember the exact amount but it is around that number)

A few months passed, I almost forgot the voucher and the membership, but I found the voucher when I was reorganizing my working room.
I tried to book the hotel in Sofitel Centara Huahin, but got the answer that the hotel is fully booked until next 2 months. I was wondering, if a hotel could get such a good business, perhaps it was time for me to start investing in hotel business.
However, when I checked the hotel via an online hotel booking, it was apparent that the hotel still had plenty of vacant rooms (even I tried to pretend booking for a large group of visitors, surely I didn't finalize the booking because it will disrupt the hotel booking system)
I called the customer service for the card, and finally got explanation that the complimentary certificate was running based on certain allocation only, for the expensive hotel like Centara, (perhaps) they got only 1 room for every two weeks.
Well, it is not a hotel voucher (yes, they didn't write it as hotel voucher) but a gift, which you have to beg to get it.
Nevertheless, I canceled my vacation plan and sent a strong complain email.
Guess what? It took 1 week for them to answer? Can you imagine? They answered it after I sent the email for the third times.

After a few months, I forgot the case.
Today (15 August 2009), I find that the voucher will be expired by the end of this month (August 2009), so I try to book Novotel Clarke Quay Singapore.
Do I get it? As you can guess, NO.
The officer even suggests I plan my trip 2 months in advance. I ask him if he does the same, and he admits that he doesn't.
The hotel is fully booked and the only available time is not during weekend, hence surely I cannot use it.
I tell the officer that my voucher is almost expired and ask for exception; He suggest I extend my membership so that I can extend the voucher life time.
From this case, I understand that there is no room for negotiation, no tolerance for an urgent case.
Finally, the officer tells me to call the hotel directly to get the exception.
I try to call the hotel directly and get explanation that they do nothing with Advantage Plus except give allocation to some rooms to the company, if the rooms have run out, the hotel can do nothing.

Now, I hope that the reader of this testimonial will know that it is better to avoid the membership of Accor Advantage Plus unless you want to have similar experience like mine.

My membership number in that Accor Advantage Plus is 308409 000 627738 2

p.s.
Actually I don't want to waste my time writing this case, but I think that I have the obligation to prevent other people to fall victim of that bad service.

A cyber-harasser got all testy and took umbrage over my soliciting funds on RipOffReport.com; this is my response:

This is the first time I've ever stood on a cyber-street corner in my raggedy cyber-street clothes, not smelling too good to Robert in Buffalo, with my little cyber-cardboard sign saying:

HELP, ANYTHING WILL BE APPRECIATED

DISABLED VIET NAM VET/SENIOR CITIZEN

MOTEL 6 HAS FILED A FRIVOLOUS

THAT'S BANKRUPTING ME.

PLEASE SEND IT TO:

DICK COLBETH

P.O. BOX 821201

VANCOUVER, WA 98682

THANKS, GOD BLESS YOU

Anecdote: I drive a police cruiser as part of a volunteer job I have and last week I was in a happy mood and when I pulled up to a stop sign I yelled at the guy with the sign, "Hey! You got any outstanding warrants!?" The guy turned white as a sheet, his eyes got as big as those old silver dollars, he dropped his sign and took off like a shot; man, I didn't know those cigarette smoking street people could move that fast.

I don't expect you folks to see the humor in that, but I still laugh when I think about it.

A "Patrick" from Mesa, Arizona offered to help me in my dispute with Motel 6. Here is my response:

So you want to help me, Patrick? Wonderful! Here's what you can do:

1. My Social Security Disability will only go so far. This Do Not Rent thing Judson sprung on me was very embarassing; a Hallmark card of encouragement to me would be very nice. Tuck a non-tax deductible gift in it and send it to me at P.O. Box 821201, Vancouver, WA 98682 to help me defray attorney's fees

3. My wife sobbed her heart out - tears dripped off her chin - over the subtle scary letter Judson's attorney sent to her personally. I suppose another Hallmark card with a little donation enclosed for her would be nice.

4. Send about 1/2 dozen cards to me with explanations saying that my wife and I are not thieves as being one of the reasons Judson insinuated to the WA BBB that we are, it being the reason he kicked us out/DNR'd us. I will send them to my friends who are starting to lock up the towels and linens when they invite us over.

5. Send a card to Judson's attorney reminding him not to engage in abuses of the legal system by utilizing the courts as a weapon to retaliate or to attempt to silence the speech of Judson's victims. Tell him if it can be shown that he and/or Judson conspired and collaborated to concoct fictitious legal complaints solely in retribution and retaliation for themselves having been brought before the courts, he can find himself in serious trouble with the Oregon Bar.

6. Send a box of Sorry About That cards to me that I can send to my children and grandchildren apologizing for not being able to remember them this Christmas because the mean motel manager filed a frivolous against their Dad/Granddad. Ten $100 gift certificates enclosed would square things away for me.

Finally, send a nice card to Judson and encourage him to consider attending Customer Service 101.

That would be a big help, thanks, buddy.

There are people, especially on Rip Off Report, that I call AccorNazis, that insist on nipping at my heels like some rabid chihuahua over this Motel 6 deal. I've got enough materiel to write my book, I don't need to keep posting, but they won't leave me the hell alone.

So I feel I have to respond to their demented ravings. Here's the latest:

A JURY WILL DECIDE WHO�S BEEN NAUGHTY OR NICE � Rip Off Report 12/11/07

To reiterate:

1. My wife filled out the comment card left in the room for that purpose and didn't even really ask for a refund for being assigned a substandard room; she simply asked managements' opinion about it.

2. I never talked to a soul, in fact, and as testified to a BOLI investigator under oath by the Motel's Assistant Manager. Sandy checked in and out. I walked the dog and dealt with the luggage in the back of the motel, as had been my custom for 10 years at that place.

3. Seaside Motel 6 Manager Judson wrote a very nice letter of apology to my wife and me and invited us to come back.

4. What happened after that only Judson knows but I think it may have been a middle manager's urge to flex his muscles, to show off to the ladies on his staff what a big man he is in an egregious display of abuse of authority.

See, this is why there's almost always a problem with relatives hiring relatives - if Judson had gotten fired like he should have been, it would probably have caused a major family melt down and so this megalomaniac with delusions of grandeur, wealth and power continues his rampage of disrespecting innocent guests with impunity.

Keel, I think your posts are immature, irresponsible and a trifle cruel, but since you seem to know so much about it, maybe you'll be subpoenaed duces tecum as an expert witness.

A Lady Posted and Asked; I Responded:

So sorry, Kim, I thought you were Kathey Killer Keel; between he and Striderq, there's enough odor to run a skunk off; I'm not even responding to that idiot pair's postings any more but I digress, thank you for asking about my darlin' wife.

She is a quiet, timid soul, my honey, the love of my life, my sweetheart; we tried to celebrate our 19th Wedding Anniversary at Seaside but Motel Manager Judson squashed those plans with his stupid Do Not Rent list; back to that later.

Once I was enjoying a warm summer afternoon in a little stream that runs by her Dad's house. She was picking flowers by the bank and I was enjoying an after dinner cigar. Well, Kim, a NO SMOKING sign floated down the creek and do you know what that shy little gal did? She insisted I put my cigar out! In the middle of the pool! I did. I've never gotten over that. Play by the rules Sandy.

She's crippled up real bad, Kim, she had tuberculosis as a child and wore braces for years; now made worse by arthritis, she can barely walk, it's very painful. Plus this whole traveller's nightmare with Motel 6 is really upsetting her.

But she endures Judson's humiliation and walk she does as she shuffles up and down the corridors of the nursing home where she's worked for over 20 years, taking care of her elderly 'babies' with compassion and the prettiest smile I've ever seen in my life. I would accept her smile as my last view of earth. They refer to her as 'Mother Teresa' at work, and rightfully so. Her co-workers are up in arms about Judson's folly and say things about him and Motel 6 I wouldn't dare utter.

Judson told the WA BBB that my bride fits his criterion of being a very nasty person. Judson's lawyer wrote her a subtle intimidation letter that scared her so bad she sobbed 'til tears dripped off her chin.

His lawyer says I hurt his client's feelings or should have known I hurt them; well, I'll tell you what, Kim, if that son-of-a-bitch would have insulted my wife 200 years ago like he did, he would have found himself under an elm tree at dawn in his knickers facing a dueling pistol instead of a lawsuit. 100 years ago a John Wayne type would have had him standing out in the middle of a dusty road at high noon yelling, "DRAW, POLECAT!"