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Bea B
February 1, 2010
Unauthorized charges to Pay Pal Account
I called January 17, 2010. GE Money Bank/Pay Pal Accounts has been charging my account since 6-2008, $59.99 every month for Account Security (a partner to GE Money Bank) this was never authorized. I called the tel. number listed on statement #800-245-4976. Spoke with several agents several times. I explained that I've never authorized these charges and asked for some kind of proof and if there was no proof, I requested be refunded for the total amount. They stated that I couldn't speak with a supervisor, but the complaint will be send to the department. This will take about 5 days. I did not received a call nor did I was given any explanation..A refund for the full amount was credited to my account on 1-28-2010. I was very fotunate that I received the refund, I did cancelled my PAY PAL account. I now wonder how many people troughtout the world continued to be RIP-OFF!!! Please pass this on. BBW
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orchids57
December 17, 2008
charging account monthly
Every end of the year I go to my account and I notice a deduction of acct security I call them and ask about it
I never agree to this and ask yhem to reverse what was taken they refuse ( I talked to the person named Chris)
asked if I can speak with the Supervisor, he refuse to give me the supervisor stating that his supervisor will not be able to
reverse the charges . I told him I want this acct care cancelled, right away and hang up.
Why would big companies like yours will sneak security to card holder? and then refused to acknowledge the mistake
when caught?. I don't appreciate this. We are paying bills even in this hard days and economy and to sneak an
extra payment is just wrong.
I need an answer!!!
Thank you
Sincerely Yours,
Lorna Willard
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