My account number is 524685316584810, and am not receiving the hard copy of the account statement from last two months.It has been sent to my mail-ID. I am not able to view the mail as the PDF Format of the E-Statement is prompting for password which I am not aware of...................I have mailed to th feedback section several times asking the password but no response. If I dont hv knowledge about the statement hw would I make the next payment. ON the other hand according to my reference the complete payment has been done on the required amount, but even after that they are sending e -statement. Very bad way of service!