Someone opened an account and electronically filed a tax return for 2009 using my personal information with Account Now. The thief was able to close the account to zero balance and now I am trying to gather information and dispute to the IRS that the account was open without my authorization. I have been getting the run around having to send multiple affidavits and documentation resulting in the response from the IRS is that they deposited the money into the Account Now account under my name. Has anyone experienced a similar issue? I need help...

will not relese my funds witch is a little over 2, 000 dollars, Also 8 different customer service reps assured me they would call by the end of the day 4/26/2011.They did not .im scared because they asked for many very private documents, in fact they have every state document that i have.please help, or let me know what do do next,

thanks, natasha thrash

I had this card for a while and had direct deposit. At first i didnt have any problems until i had fraud on my account. $400 dollars were taken from an atm 100 miles away from where i live. I called to dispute and they stated that their is nothing that can be done because as they stated " your pin was used at the atm how do we know if it wasnt you? you could have given your card to someone to use and then try to report it?" That was insulting! so i asked how they would go about investigating it because i live no where near the money was withdrawn at. and their answer was " we are unable to do anything because we do not ivestigate and are not insured by the FDIC". SO WHATS THE POINT OF THEIR FRAUD DEPARTMENT????
My advise to anyone thinking about this card, if your looking for something stable and safe this is not the choice. Beware or the same thing can happen to you. I highly do not recommend this card. I have since thrown this card away and am glad that i never have to deal with their horrible, rude, and insipid customer service again. In this case there was a price paid for learning a lesson and it was $400.00 dollars that i never saw again.

I signed up for the prepaid accountnow card, which states it will charge a $9.95 fee to all first time deposits into the account. However, I've yet to deposit any money into the account (as I had realized through other people's posts that it was a scam) and they still charged me for the deposit. I can't get through to customer service, and I want to just cancel the card. I'm not trying to get worse credit than I already have.

First I would like to say Account Now is a total FRAUD.You should not do business with them ! Some kind of way someone got access to my card information and my address and my personal info.and used 275.00 out of my account when I called account now to depute the charge they said that yhe money was used to purchase a web gift card .Whatever thats supposed to be.They needed me to sign and notarize a statement that I had nothing to do with the charge I did all that they asked of me . And then the games began now there saying that someone used the money to rent a utility truck in Arizona I never been to Arizona.they gave me a number to contact the supposed to be company it was no good. I called the operator in Arizona and they said the number is no good because it stays off the hook all day.Now I have spoken to about 7 pepole and they keep saying they are going to send me a copy of the sales draft that claimes to have mailed me this gift card.Is this about a gift card or a truck rental now im confused .So I never got that sales draft and my dispute was denied .when I asked for the merchants info. they said all they could give me is that same bad number which is now diconnected by the way.I will NEVER do bussiness with them again they totaly suck .I think that they took my money If I had a lawyer i would sue the filthy rich pants off of them .TOTALLY NOT FAIR TAKE FROM THE POOR GIVE TO THE RICH!!!