Ace Hardware/Shurtech Corp.
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Category: Services
Contact Information 32150 Just Imagine Drive, Avon, Ohio, United States
Phone number: 800-835-2397
[email protected]
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Ace Hardware/Shurtech Corp. Reviews
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2goodacook
May 10, 2011
Carpet Tape
For anyone with hardwood floors, Do Not buy carpet tape from Shurtech Corp. sold at Ace Hardware stores. The box states: " Ace Carpet Tape Cloth, Use for rough surfaces AND heavy traffic areas. Double sided adhesive, features double sided, EASY one piece removal, designed for application surfaces that are not smooth. Recommended for use on concrete, metal, plastic, tile, vinyl, WOOD AND PAINTED SURFACES". I applied this tape to the back of my throw rugs. When I went to pick up the rugs and remove the tape the finish on my hardwood floors came off. My floors now have stripes. When i called Ace Hardware they referred me to Carol Adkins legal dept. and she said that people should expect to have their floors refinished after removing the tape. She said because the box said "designed for surfaces that are not smooth" it wasn't meant for hardwood floors. Completely ignored the fact that the box states "Carpet Tape, recommended on wood and painted surfaces" and they will not do anything about it. The cost of refinishing my floors was estimated at $1, 100.00. You can imagine how upset I am over this.
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