Ace Industrial Supply

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1 stars
(8)
Category: Business & Finances

Contact Information
7535 San Fernando Blvd., Burbank, California, United States

Phone number: (800)223-3129
acetools.com

Ace Industrial Supply Reviews

Nautobody September 21, 2010
harrassing phone calls
This company has been told many times to remove me from their calling list, even after being rude with this
group of salespeople the calls keep coming, even sometimes the day after they have been told. Every one of them say they are the manager and it never gets remove, instead i think they quickly pass it to next S.O.B.
so they can piss us off even more . How does this make them think i would ever purchase anything from them.
I am going to start recording every conversation when they call of corse after stoping them talking long enough
to inform them of the recorder then begin with asking them who they are and then stoping them once more to inform them i want to be REMOVED from their calling list once again . How many times before i can take legal action ?
chrisz February 27, 2010
Harassment
calls from 'private number' and says that I have placed an order with them. they then send me to their website and give me a call back number, so I know its them every time. Called over 15 times in one month, they never remove my number and continually harass me. Even going so far as to laugh when they call, the guys name supposedly is "Robert Manning" and he thinks its funny to continually call, as late as 8pm.
All British Car Repair December 11, 2009
Harassing phone calls
I too have been getting phone calls from Ace Industrial Supply after asking them many times to be taken off their list. I made the mistake of ordering from them, probaly 10 years ago. I didn't like the products and tried to return them. I finally agreed to take the product at a considerable discount. I kept taking their calls and telling them that I was not interested in their products. I finally ask to be removed from their list (about three years ago) and I'm still getting calls. I've even tried being rude to them to no avail. The call keep coming.
JTR November 24, 2009
Harasing phone calls
I keep receiving phone calls from this business even after asking them several times not to call me back. It seems to be a game for there telemarketers to call me back immeadiatley after hanging up the phone for the sole purpose of interupting and harasing me, and then they had a different salesman call ten minutes later! This all started about two years ago. After I ordered a few things from them, they started calling on a regular basis. Finally I told a salesman that I can not afford to do business with you because of the phone calls. I asked him to remove me from there list, he then blew up and started swearing at me. I hung up on him. He called back immeadiatley and was sreaming on the other end of the phone! After a while the calls stopped. Several months went by and now they are calling again!
tinabbb May 8, 2009
Harrasement
After cancelling an order of tools we didn't need, we continued to recieve calls 10-12 times daily trying to 'resell' to use. Thank God we didn't give them our CC#. I had to call letting them know I was filing complaints w/ the Better Business Bureau, CA Attorney General and posting complaints online before the calls stopped (at least for today). DO NOT BUY FROM ACE INDUSTRIAL SUPPY FROM BURBANK, CA.
Sam January 6, 2009
Unauthorized charges
Phone salesman continue to call even though we have asked them not to, as we have found better prices elsewhere for our building supplies and tools. During one phone call, the salesman said he had some stuff lying around he needed to get rid of, and would like to send them free of charge, including shipping. Agreed to this and a box of miscellaneous items arrived, with an invoice of '$0.00' next to each item. The following month, a bill for $400 arrived for this box of 'free' stuff which they now say we owe.
December 2, 2008
Harassment
Make harassing calls, intimidating my husband to order their tools which we have no use for. When I tried to explain why we could't use the tools, Mr. Stearns swore at me and made rude threatening comments. Called repeatedly, we had to unplug our phone. Finally we contacted the State of Calif. Attorney Genreral's Office in order to stop the harassing calls.
November 29, 2008
Charged $400 for "free" items
For starters, we have asked their salesmen to stop calling our house because we have found better prices elsewhere on building supplies. They must be desperate for business because they continue to call. During one phone call, the salesman said he had a lot of odds 'n ends lying around he needed to get rid of, and he would like to send it to us just to get rid of it, paid shipping and no charges whatsoever. Told him fine. A box came with an assortment of items (extension cord, shop light, allen wrench set, etc.) along with an invoice with "$0.00" next to each item. The next month, a bill arrived for $400 for all our "free" items which they insist we owe.

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