I would like to register a complaint about Ace Renting (www.acerenting.com). I am a landlord, and published an ad in the local newspaper and on Craigslist. This company "specializes in database management" (according to one of their support reps) and probably got my phone number from the newspaper ad.

My cell phone number is registered on the National Do Not Call Registry, and yet they called me twice using an automated dialer. After the first call, I submitted a request to not be called using their online form, and I emailed them the same request. This did not stop them from calling me again (a week later), so I sent 25 emails to their customer support email address last night, and finally they have removed my number from their call list.

I called them to be sure my number was removed and to ask why the first request was ignored. They confirmed the number was removed but did not have an answer as to why I received a second call (a week after the first).