I called to confirm order and yes this Kim guy is unbelievably rude and condensending call me names and hanging up repeatedly with out knowing my order information. He should have it credit card merchant account revoked!

None shipment of order. They took my money and never shipped. I sent emails which were not returned and left phone messages that rolled over to a answering machine. Fraudulent company, Do Not do business with them.

I purchased what was supposed to be a NEW wig from Ace Wigs website but instead of a new wig they sent me a terrible looking piece...when I complained, they said instead of sending me a new wig that was never out of the box that it was actually a display wig that was on a mannequin. The hair was ratty and it looked old. I asked them to send me a brand new wig which was what I paid a lot of money for and Kim there refused. This wig looks terrible and they are being very unkind toward me.
Please do not buy anything from these people...they are a rip-off company and I'm so sorry I gave them so much money and got taken.
They never answer their phones. If you call it always goes into voice mail and you can never speak to a real person.

Ace Wigs is a rip-off!!! Please only buy from them if you want to deal with scam-artists. Your money will disappear from your account, and you will be left without a wig and most likely will not get a refund. Tell your friends and family about this fraudulent company before it is too late!!! Word of mouth goes a long way.

Unfortunately for most people, if you ever in this lifetime get a call-back it will be from the infamous Kim (who is a man). He's rude and has no remorse when it comes to scamming people out of their hard-earned cash. We're in a recession and apparently he thinks it's okay to scam people, nevertheless. He thinks his job is so secure, even though he's down-right rude to people. I believe in karma. What goes around, comes back around.

The worst part about this company is the fact that they also sell medical wigs, for people who have experienced hair loss due to cancer and other illnesses. That's just not right for these people who are already victims to be victimized all over again!!! Please hold onto your $$$ before becoming a victim of this company.

The number on the website is voicemail only. So you have to wait (sometimes forever) for someone to finally call you back. Even if you send an email, good luck getting a reply back to that.

I was a victim and I want to prevent others from becoming the next victim. Kim has no regard for anyone. His favorite thing to do once he calls people back is to get smart with the person and then hang up in their ear. What the heck???!! What kind of business is this? Bad business!!! Please put the word out there about this company. Tell your family and friends and ask them to tell their family and friends.

Sooner or later, Kim's evil ways will catch up with him and kick him in his a**. Until then safeguard yourself and others.

I ordered 2 wigs from ACEWIGS.COM, they sent one. It has been over two months since I ordered and the second wig was put on backorder (I paid 2 months prior). I called for a refund and was promised a refund immediately. HA HA HA big joke! I was not given a refund, but was shipped something other than what I ordered, when I called to complain, they hung up on me. DO NOT, I REPEAT, DO NOT ORDER FROM ACE WIGS THEY WILL RIP YOU OFF!