Like others, I bought an ACER Aspire One notebook. Although the system works fine, I have had problems keeping the rubber feet on the notebook. I have glued them back several times.

When I lost one and called ACER, I received no help. The agent kept referring me to a "3rd party vendor" with no information as to which 3rd party vendor to contact.

If you are going to sell a product, you should at least know how to fix it every part of it. The customer service is poor.

I purchased an Acer Aspire One Netbook in February '09, and almost immediately two of the rubber feet on the bottom of it came off and were lost. No big deal, I thought. I've had that happen on other laptops and just found replacements from the manufacturer. Not so with Acer. I haven't been able to find anything for the Aspire One online, so I emailed Acer support and asked them, "Can I purchase replacement rubber feet for an Aspire One AOA150 from Acer or anywhere online?". Their response was that the system serial number failed to match anything in their database and that they would be happy to respond after I registered it. I had registered it only 3 weeks before and had received an email confirming the registration. My next step was to call Acer. When I called, I reached a "customer service" rep named Shanti who barely spoke English. It was very difficult to understand her, but she refused my requests (three times) to connect me with someone who spoke better English. She did nothing but read from a script, and wouldn't, or couldn't, answer my simple question without having me go through the entire registration process again. Once that was all completed, about ten minutes after I first called, she told me that I would have to find someone locally to supply the rubber feet and that she had no information on anyone to whom I could go. The bottom line here...Acer has ZERO CUSTOMER SERVICE and cares nothing about their customers. Once you buy their produce, you're on your own.
As a postscript, I called back about 30 minutes after the first call ended and was told, in barely understandable English, that my computer has never been registered. When I told the rep that I had just finished registering it less than 30 minutes before, she simply repeated herself, over and over. She had no idea what I was even saying.