ACER india

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ACER india Reviews

mingku1 September 1, 2009
replacement of adapter
i made a complain about my netbook charger the reference id is 080809-43. Now after 25 days after making of the complain and numerous phone call the acer india call center i have not got my charger replace. Infact every time i call the call executive makes false promise that i will get my charger withing two to three days. I have never come across such a bad service in my life. One of the executive also told me that a senior executive will call back and will take my complain. But i never get that call. One even ask me to go to srinagar service center and than give me a call from there and let him talk to the service center guys. What acer thinks i am telephone operator. I will never buy a acer product again because of the service. If they cant replace a charger in 25 days god knows what will happen if my netbook needs service.
sudarshanjoshi32 August 11, 2009
regarding Monitor replacement
I have purchased One Acer Power Series from their local dealer at Jaipur M/s. Websity. after some times during warantee period, its Monitor got some problem. As usual I complaint to them and their representative came to my house on 13.7.09 and after checking he informed me that it will be replaced shortly. but soory to say that till today means 10-8-09 it has not been replaced neither they have contacted me to this. Two days ago, i talk to their representative and he informed me to contact as earliest but sorry to say that these company are not up to the mark regarding after service. I am very worried as the local dealer is saying that this problem will be solved by the company but on the other hand company is not responding to me. Now i have no option but to file a case before consumer court regarding this. but i still hope that after this mail they will act as early as possible otherwise after 18-8-09, i will file a case against company in the court. The Call ID is 90703904 Dated 11-7-09 and call was attended on 13-7-09. My name is Sudarshan Joshi and contact no. is 9829894332 and email id is [email protected]
ravi_bhushan July 29, 2009
no free gift received
I had purchased a acer notebook.(model no:-aspire4730z) from their lucknow dealer M/S Sigma IT super Store Pvt ltd. At the time of purchase Acer launched a festival offer during 13- Dec- 08 to 15-Jan-08. Therefore I intended to get "Apple ipod shuffle 2 GB" for this I sent a Bank draft DD no. 653739 dt 2.01.2009 of Rs. 1249/- and also fulfilled all other formalities required . I also requested them if i do not fulfill all requisite requirtements then DD should be returned to me in the self addressed envelop enclosed with the letter.

Unfortunately neither i received the ipod nor the draftafter lapses of 6 months .It is also surprising that the company has giot the draft encashed through bankb on 13/5/09 as per certificate issued from SBI .

This shows unethical and unfaithful behaviour of company of such high repute.

Ravi Bhushan Srivastava

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