I would like to restate what the prev complaint said. I too have received poor service from ACER on two occasions, the second being when i was unable to get proper internet connection. My provider advised me to connect ACER, when i did the staff was dismissive and basically gave me some " We do not give a darn advice " - In the end i had to connect Microsoft who was such a tremendous help. I would recommend people not to purchase any ACER computer products because their attitude stinks.

The laptop is not even a year old, the cd drive does not work and has not worked since its purchase. The computer now is going dim and my daughter uses this computer at college. The web site is horrible in trying to find out how this can be fixed. She rely on this computer for all her work and now she is computer less and when a product is not even a full year old something is not right. This is not good for Acer since word of mouth is the really not going to be good since a lot of her friends will not even look at the laptops made by this company.