I have a similar compaint to the one I found on this web site.
I orderd my FREE trial bottle of ACI berry. The bottle arrived and I after taking the product for two weeks saw no results.
My charge statement arrived and I was billed $5.95 for the shipping of the FREE trial and also charged $88.62 for the product. No where did any infomation provided to me indicate I have 15 days to return or cancel.
I traveled to see family over the holiday. I saw on-line my charge card indicated yet ANOTHER charge for 94.57 for the ACI Berry supplements. I called to cancel on 12/26/08 whatever they had me listed for.
When I returned home after the holidays there was the bottle they had shipped.
I called to request a refund for at least one of the charges and the girl told me I had 15 days to return the bottle after THEIR SHIPMENT DATE. Heavens, over the holidays it could take more than 15 days from THEIR SHIPMENT DATE to arrive.
I will be contacting a Better Business Bureau regarding this company.
And yes, I agree there is no where in the ordering process that sindicates the 15 day limit.
I suggest you do not orderer any product from SSL Nutrition in Boca Raton, FL